DCP-J772DW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 13/01/2023
  • ID: faq00000297_003

I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.

Currently, Brother software/drivers do not support scanning, PaperPort® or PC faxing in a Windows Server 2008/ Windows Server 2008 R2/ Windows Server 2012/ Windows Server 2012 R2/ Windows Server 2016/ Windows Server 2022 environment. Only printing via network is supported in Windows Server 2008/ Windows Server 2008 R2/ Windows Server 2012/ Windows Server 2012 R2/ Windows Server 2016/ Windows Server 2022.

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If you need further assistance, please contact Brother customer service:

Related Models

DCP-B7520DW, DCP-J1100DW, DCP-J572DW, DCP-J772DW, DCP-J774DW, DCP-L2530DW, DCP-L2532DW, DCP-L2537DW, DCP-L2550DN, DCP-L2551DN, DCP-L2552DN, DCP-L3510CDW, DCP-L3517CDW, DCP-L3550CDW, DCP-L8410CDW, DCP-T510W, DCP-T710W, MFC-B7710DN, MFC-B7715DW, MFC-J1300DW, MFC-J2330DW, MFC-J3530DW, MFC-J3930DW, MFC-J491DW, MFC-J497DW, MFC-J5330DW, MFC-J5335DW, MFC-J5730DW, MFC-J5930DW, MFC-J5945DW, MFC-J6530DW, MFC-J6930DW, MFC-J6935DW, MFC-J6945DW, MFC-J6947DW, MFC-J890DW, MFC-J895DW, MFC-L2710DN, MFC-L2710DW, MFC-L2712DN, MFC-L2712DW, MFC-L2730DW, MFC-L2732DW, MFC-L2750DW, MFC-L2751DW, MFC-L2752DW, MFC-L3710CW, MFC-L3730CDN, MFC-L3750CDW, MFC-L3770CDW, MFC-L8690CDW, MFC-L8900CDW, MFC-L9570CDW(T), MFC-L9577CDW, MFC-T910DW

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