Model discontinued. This page is no longer updated.

MFC-3420C

FAQs & Troubleshooting

FAQs & Troubleshooting

Is there any way to view how much ink is remaining?

You can check the ink status by running the Remote Setup application.
(*Remote Setup is installed automatically when installing the MFL-Pro Suite) or from the control panel. Follow the steps listed below to check the ink status.

 


1.Check the ink status from the Remote Setup application


*Windows® users:
  1. Click Start->Program->Brother->Brother MFL-Pro Suite ->MFC Remote Setup.
  2. It takes 2 or 3 minutes until the "Brother MFC Remote Setup Program" dialog box appears on the PC display. Please wait.
  3. Click on Maintenance on the left in the drop down options.

(Screen layout varies by model)

(Screen layout varies by model)

*Mac OS® X users:

  1. Click Macintosh HD, Library, Printers, Brother, Ulitity and MFC Remote Setup.
  2. The Remote Setup Program dialog box similar to the one shown is automatically launched. Select Maintenance.

(Screen layout varies by model)


2.Check the ink status from the control panel

  1. Press the Ink or Ink Management key on the control panel.
  2. Press the up or down navigation key until Ink Volume appears and press Menu/Set.
  3. Press the up or down navigation key to select the color you want to check.
    The LCD will display 7 boxes. When the ink is full, the 7th box will be black. As the ink is used, the black box will move to the left towards the minus sign (-).


  1. Press Stop/Exit.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-3220C, MFC-3320CN, MFC-3420C, MFC-3820CN

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