HL-2270DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Gray background

Print Quality Problem - Gray background

 

Please check the following points to solve the problem:

  • Make sure that you use paper that meets our specifications.
    Please refer to FAQ, "What kind of paper can I use? " and "What is the recommended paper?".

  • Check the machine's environment. Conditions such as high temperatures and high humidity can increase the amount of background shading.
    Please refer to Safety and Legal pages in User's Guide.

  • Put in a new toner cartridge.
    Please refer to the instructions, "REPLACE TONER".

  • Put in a new drum unit.
    Please refer to the instructions, "REPLACE DRUM".

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-2130, HL-2130R, HL-2132, HL-2132R, HL-2135W, HL-2240, HL-2240D, HL-2240DR, HL-2240R, HL-2250DN, HL-2250DNR, HL-2270DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.