HL-5030
FAQs & Troubleshooting |
Printouts are with gray background.
Please check the following points:
-
Make sure you use paper that meets the recommended specifications. To see what kind of paper you can use, click here.
-
Check the printer's environment - high temperatures and high humidity can increase the amount of background shading.
-
Clean the corona wire. To see how to clean the corona wire, click here.
-
Use a new toner cartridge. To see how to replace the toner cartridge, click here.
-
Use a new drum unit. To see how to replace the drum unit, click here.
Content Feedback
To help us improve our support, please provide your feedback below.