Model discontinued. This page is no longer updated.

HL-5250DN

FAQs & Troubleshooting

Printouts are with gray background.

Please check the following points:

Make sure that you use paper that meets the recommended specifications.
Check the printer's environment - high temperatures and high humidity can increase the amount of background shading.
Put in a new toner cartridge. To see how to replace the toner cartridge, click here.
Put in a new drum unit. To see how to replace the drum unit, click here.

Related FAQs

Output sheets are completely black.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

Go to the Manuals section

If you need further assistance, please contact Brother customer service:

Go to the Contact Us section

Related Models

HL-5240, HL-5240L, HL-5250DN

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HL-5250DN

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