HL-J6000DW

FAQs & Troubleshooting

What is the recommended paper?

You can use plain paper, inkjet paper (coated paper), glossy paper, recycled paper and envelopes.

We recommend testing various paper types before buying large quantities.

For best results, use Brother paper.

When you print on inkjet paper (coated paper) and glossy paper, be sure to select the proper print media in the Basic tab of the printer driver or in the Paper Type setting on the machine.
When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray.
When using photo paper, remove each sheet at once to prevent smudging or paper jams.
Avoid touching the printed surface of the paper immediately after printing; the surface may not be completely dry and may stain your fingers.

	*Paper Size ^1**	Paper Trays	No. of Sheets
Paper Tray #1	<Landscape> Letter, Executive, A4, B5 (JIS) <Portrait> Ledger, A3, B4 (JIS), Legal, Mexico Legal, India Legal, Folio, A5, B6 (JIS), A6, Envelopes (C5, Com-10, DL, Monarch), Photo (4" x 6")/(10 x 15 cm), Photo L (3.5" x 5")/(9 x 13 cm), Photo 2L (5" x 7")/(13 x 18 cm), Index card (5" x 8")/(13 x 20 cm)	Plain Paper, Recycled Paper	250 ^*2
		Inkjet Paper	20
		Glossy Paper, Photo	20 (Up to Letter/A4)
		Index Card	30
		Envelopes	10
Paper Tray #2 (available models only)	<Landscape> A4, Letter <Portrait> A3, Ledger, B4 (JIS), Legal, Mexico Legal, India Legal, Folio	Plain Paper, Recycled Paper	250 ^*2
Paper Tray #3 (available models only)	<Landscape> A4, Letter <Portrait> A3, Ledger, B4 (JIS), Legal, Mexico Legal, India Legal, Folio	Plain Paper, Recycled Paper	250 ^*2
Multi-purpose tray (MP tray) ^*3	<Landscape> A4, Letter, Executive, B5 (JIS) <Portrait> A3, Ledger, B4 (JIS), Legal, Mexico Legal, India Legal, Folio, A5, B6 (JIS), A6, Envelopes (C5, Com-10, DL, Monarch),Photo (4" x 6")/(10 x 15 cm), Photo L (3.5" x 5")/(9 x 13 cm), Photo 2L (5" x 7")/(13 x 18 cm), Index card (5" x 8")/(13 x 20 cm)	Plain Paper, Recycled Paper	100 ^*2
		Inkjet Paper	20 (Up to Letter/A4) 5 (Over Letter/A4)
		Glossy Paper, Photo	20 (Up to Letter/A4) 5 (Over Letter/A4)
		Index Card	50
		Envelopes	20 (Up to Letter/A4) 5 (Over Letter/A4)

*1: B6 (JIS), B5 (JIS) and B4 (JIS) size paper are supported only in some countries.

*2: When using plain paper 20 lb (80 g/m²)

*3: We recommend using MP tray for glossy paper.

*1: BP71 69 lb (260 g/m²) paper is specially designed for Brother inkjet machines.

*2: Up to 12 mil (Up to 0.3 mm) for MP Tray

*3: Up to 58 lb (Up to 220 g/m²) for MP Tray

Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Avoid touching the shiny (coated) side of photo paper.
Some envelope sizes require that you set margins in the application. Make sure you do a test print first before printing many envelopes.

DO NOT use the following kinds of paper:

Damaged, curled, wrinkled, or irregularly shaped
*1: 0.08 in. (2 mm) or greater curl may cause jams to occur.
Extremely shiny or highly textured
Paper that cannot be arranged uniformly when stacked
Paper made with a short grain