MFC-820CW

FAQs & Troubleshooting

FAQs & Troubleshooting

Can I still receive faxes or calls when the machine is switched off?

Yes. You have the ability to customize the Fax Receive setting to On or Off. Fax Receive: On will allow you to receive faxes or calls when the machine is off. Fax Receive: Off stops the machine from receiving faxes or calls when the machine is off.

 


When the setting is "Fax Receive: Off" and the machine is not in use, the machine will still periodically purge the ink heads to prevent ink blockage.

 

To select the setting, please follow the instructions below:

  1. Press the Menu key on the control panel.
  2. Press the up or down navigation key to select General Setup.
  3. Press OK.
  4. Press the up or down navigation key to select On/Off Setting or P.Save Setting.
  5. Press OK.
  6. Press the up or down navigation key to select Fax Receive: On or Fax Receive: Off.
  7. Press OK, then press Stop/Exit.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-820CW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.