MFC-5490CN
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FAQs & Troubleshooting |
I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
This FAQ is applicable only for a shared Brother machine as shown in the image below.
However, before you install Windows XP Service Pack, please try the followings:
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Click on START, SETTINGS and PRINTERS & FAXES.
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Check if the printer icon appears as shared printer.
If the printer is not shared, right click on the printer icon and select Properties => click on Sharing tab. Please make sure Share this printer is selected.
If the problem still continues, continue to follow the instructions below:
Step 2: Uninstall the Brother MFL-Pro Software from your Windows XP PC
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Click on START, CONTROL PANEL, ADD & REMOVE PROGRAMS, and remove the following programs: Brother MFL-Pro [model name].
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Click on START, SETTINGS and PRINTERS & FAXES and delete the Brother driver & the PC-Fax driver.
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In the "Printers & Faxes" window, you will click on File and Server Properties.
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Click on the "Drivers" tab.
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Select the "Brother [model name]" driver or any other Brother driver, then click REMOVE.
Step 3: Install Windows XP Service Pack and reinstall the Brother MFL-Pro Software on your Windows XP PC
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Install Windows XP Service Pack from the Microsoft®'s web page.
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Reinstall the Brother MFL-Pro Software from your CD-ROM.
If you don't have the CD-ROM, please go to Downloads section and download Full Driver & Software Package. The installation instructions are available in the download page.
Related Models
DCP-110C, DCP-115C, DCP-117C, DCP-120C, DCP-130C, DCP-135C, DCP-145C, DCP-150C, DCP-153C, DCP-163C, DCP-165C, DCP-167C, DCP-185C, DCP-195C, DCP-197C, DCP-310CN, DCP-315CN, DCP-330C, DCP-340CW, DCP-350C, DCP-353C, DCP-357C, DCP-365CN, DCP-373CW, DCP-375CW, DCP-377CW, DCP-383C, DCP-385C, DCP-387C, DCP-395CN, DCP-4020C, DCP-540CN, DCP-560CN, DCP-585CW, DCP-6690CW, DCP-7010, DCP-7010L, DCP-7010R, DCP-7025, DCP-7025R, DCP-7030, DCP-7030R, DCP-7040, DCP-7040R, DCP-7045N, DCP-7045NR, DCP-7055, DCP-7055R, DCP-7055W, DCP-7055WR, DCP-7057, DCP-7057R, DCP-7057WR, DCP-7060D, DCP-7060DR, DCP-7065DN, DCP-7065DNR, DCP-7070DW, DCP-7070DWR, DCP-750CW, DCP-770CW, DCP-8020, DCP-8025D, DCP-8040, DCP-8045D, DCP-8060, DCP-8065DN, DCP-8070D, DCP-8085DN, DCP-8110DN, DCP-8250DN, DCP-9010CN, DCP-9040CN, DCP-9042CDN, DCP-9045CDN, DCP-9055CDN, DCP-9270CDN, DCP-J140W, DCP-J315W, DCP-J4110DW, DCP-J515W, DCP-J525W, DCP-J715W, DCP-J725DW, DCP-J925DW, FAX-2940, FAX-2940R, HL-5450DN, HL-5450DNT, HL-5470DW, HL-6180DW, HL-6180DWT, MFC-210C, MFC-215C, MFC-235C, MFC-240C, MFC-250C, MFC-255CW, MFC-257CW, MFC-260C, MFC-290C, MFC-295CN, MFC-297C, MFC-3220C, MFC-3240C, MFC-3320CN, MFC-3340CN, MFC-3360C, MFC-3420C, MFC-3820CN, MFC-410CN, MFC-425CN, MFC-440CN, MFC-465CN, MFC-4800, MFC-4820C, MFC-490CW, MFC-5440CN, MFC-5460CN, MFC-5490CN, MFC-580, MFC-5840CN, MFC-5860CN, MFC-5890CN, MFC-5895CW, MFC-590, MFC-620CN, MFC-640CW, MFC-6490CW, MFC-660CN, MFC-680CN, MFC-6890CDW, MFC-7225N, MFC-7320, MFC-7320R, MFC-7360N, MFC-7360NR, MFC-7420, MFC-7420R, MFC-7440N, MFC-7440NR, MFC-7460DN, MFC-7820N, MFC-7820NR, MFC-7840W, MFC-7840WR, MFC-7860DW, MFC-7860DWR, MFC-790CW, MFC-795CW, MFC-820CW, MFC-8220, MFC-8370DN, MFC-8380DN, MFC-8420, MFC-8440, MFC-845CW, MFC-8460N, MFC-8510DN, MFC-8520DN, MFC-8820D, MFC-8840D, MFC-8840DN, MFC-885CW, MFC-8860DN, MFC-8870DW, MFC-8880DN, MFC-8890DW, MFC-890, MFC-8950DW, MFC-8950DWT, MFC-9030, MFC-9070, MFC-9120CN, MFC-9160, MFC-9180, MFC-9320CW, MFC-9420CN, MFC-9440CN, MFC-9450CDN, MFC-9460CDN, MFC-9465CDN, MFC-9660, MFC-9760, MFC-9840CDW, MFC-9880, MFC-990CW, MFC-9970CDW, MFC-J2310, MFC-J2510, MFC-J265W, MFC-J415W, MFC-J430W, MFC-J4410DW, MFC-J4510DW, MFC-J4610DW, MFC-J4710DW, MFC-J5910DW, MFC-J615W, MFC-J625DW, MFC-J6510DW, MFC-J6710DW, MFC-J6910DW, MFC-J825DW
