HL-6180DW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 27/04/2012
  • ID: faq00000026_023

Clear paper jams.

If paper jams inside the printer, the printer will stop. One of the following LCD messages will appear to tell you where to find the jammed paper.


  1. "Jam MP Tray": Click here to see how to clear "Jam MP Tray".
  2. "Jam Tray 1" / "Jam Tray 2": Click here to see how to clear "Jam Tray 1 or Jam Tray 2".
  3. "Jam Rear": Click here to see how to clear "Jam Rear".
  4. "Jam Inside": Click here to see how to clear "Jam Inside".
  5. "Jam Duplex": Click here to see how to clear "Jam Duplex".

Check where the jam is and clear the jammed paper.
If the error message still appears on the LCD after you remove the jammed paper, there may be more paper jammed somewhere else. Check the printer thoroughly.
After you have removed all the jammed paper, open the front cover and then close it again to start printing.

 

Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the printer at one time and prevents paper jams.

Related FAQs

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-5470DW, HL-6180DW, HL-6180DWT

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