HL-5350DN

FAQs & Troubleshooting

FAQs & Troubleshooting

How do I clear paper jams?

If paper jams inside the printer, the printer will stop. Check printer's LED indication.

If the Paper LED is flashing and the Status LED is on (Red), this means paper jam occurs in MP Tray, paper tray or inside the printer.


Click here to learn how to clear Jam MP Tray/ Tray1/ Tray2/ Tray3/ Inside.

If the Back Cover LED and the Paper LED are flashing, and the Status LED is on (Red), this means paper jam occurs behind the back cover or inside the printer.


Click here to learn how to clear Jam Rear/ Duplex.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-5340D, HL-5350DN, HL-5370DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.