DCP-C421W
 |
FAQs & Troubleshooting |
Error and Maintenance LED Indications
The LED indications are explained in this table.
You can correct most errors and perform routine maintenance yourself.
| LED | Description |
|---|---|
 |
The LED is off. |
 |
The LED is lit. |
 |
The LED is blinking. |
NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.
| LED | Status | Cause & Action |
|---|---|---|
.gif "Tray not detected") |
Tray not detected | > Click here to see the solution for "Tray not detected". |
| No paper fed | > Click here to see the solution for "No Paper Fed". | |
|
(blinking simultaneously) |
Paper jam | > Click here to see the solution for "Paper Jam". |
.gif "Wrong paper size") |
Wrong paper size | > Click here to see the solution for "Wrong paper size". |
 |
Initial cleaning | After filling the ink for the first time, press and hold the "Color" key for 3 seconds. |
| Check ink level | > Click here to see the solution for "Check ink level". | |
.gif "Out of memory") |
Out of memory | > Click here to see the solution for "Out of Memory". |
| (Blinking three times) Operation rejected |
The machine cannot perform this operation now. Wait a few minutes, and then try again. |
|
.gif "InkBox full") |
InkBox full | > Click here to see the solution for "InkBox Full". |
.gif "Machine error") |
Machine error | > Click here to see the solution for "Print Unable XX". |
.gif "Connecting") |
Connecting | The machine is trying to connect to the wireless network. Wait until WiFi Button/LED light up. If WiFi Button/LED continue to blink over a few minutes, press WiFi Button/LED and Color (Color) Start simultaneously to restart the Wi-Fi. If the issue continues, see the solution for printing issue with Wi-Fi. (Windows) > Click here to see how to resolve cannot print using my Brother machine on a wireless network (Windows). (Mac) > Click here to see how to resolve cannot print using my Brother machine on a wireless network (Mac). |
.gif "Charge Near Empty") |
Charge Near Empty |
The remaining charge for printable pages is low.
Charge printable pages from WeChat Mini Program. |
.gif "Charge Empty") |
Charge Empty |
There is no charge for printable pages. Charge printable pages from WeChat Mini Program.
Operations not subject to billing can be performted. |
.gif "Paper Jam")
