MFC-J475DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Scan a document and e-mail it as an attachment using the SCAN button on my Brother machine

You can scan a document directly into your default E-mail application and send the scanned data as an attachment by pressing the SCAN button on the control panel of your Brother machine.

  1. Load your document.

  2. Press SCAN.

  3. Press the UP OR DOWN ARROW key to choose Scan to E-mail.

  4. Press OK.

  5. (For network users)

    1. Press the UP OR DOWN ARROW key to choose the destination computer you want to use to E-mail your document.
      Note:
      If the computer is not displayed, click here to see how to solve the issue.

    2. Press OK.

    3. If the LCD prompts you to enter a PIN, enter the 4-digit PIN for the destination computer on the LCD, and press OK.


  6. Do one of the following:

    • If you want to use the default settings, go to Step 11.

    • If you want to change the default settings, go to Step 7


  7. Press the UP OR DOWN ARROW key to choose Set with Panel, and then press OK.

  8. Press the UP OR DOWN ARROW key to choose On, and then press OK.

    To use Set with Touch Panel, the ControlCenter software must be installed on a computer that is connected to the machine.


  9. Choose the settings for Scan Type, Resolution, File Type, Scan Size and Remove Background Color as needed.

  10. Press OK.

  11. Press Black (Mono) Start or Color (Colour) Start.
    The machine starts scanning the document, creates a file attachment, and launches your E-mail application, displaying the new E-mail.

You can scan from your computer with the useful application as ControlCenter. Click here to see how to use the ControlCenter with Windows/Macintosh.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J450DW, MFC-J470DW, MFC-J475DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.