MFC-J1010DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Install the Brother Mobile Connect application (for mobile device)

Follow the steps below to print or scan using the Brother Mobile Connect application.

 

Install the Brother Mobile Connect application.

You must install the Brother Mobile Connect application onto your mobile device in order to print and/or scan(*1) with your Brother machine.
*1) Print or scan feature is not available on all Brother machines.

 

Click the link below for the mobile device you are using:

 

(iOS supported devices including iPhone, iPad and iPod touch)

The latest Brother Mobile Connect version is available on the Apple App Store for free.

> Click here to go to the Apple App Store.

(For wireless network connection user)
Your mobile device must connect (using Wi-Fi) to the same network currently connected to your Brother machine or Wi-Fi Direct (supported models only), see the Related FAQs at the end of the page.
When your machine does not support wireless network connection, you do not find set up FAQ in the Related FAQs.

 

(Android™ Devices)

The latest Brother Mobile Connect version is available on Google Play Store for free.

> Click here to go to Google Play™ Store.

(For wireless network connection user)
Your mobile device must connect (using Wi-Fi) to the same network currently connected to your Brother machine or Wi-Fi Direct (supported models only), see the Related FAQs at the end of the page.
When your machine does not support wireless network connection, you do not find set up FAQ in the Related FAQs.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-L2640DW, HL-L2379DW, HL-L2405W, HL-L2460DW(XL), HL-L2480DW, HL-L3220CDW, HL-L3280CDW, HL-L3295CDW, HL-L3300CDW, HL-L5210DN, HL-L5210DW(T), HL-L5215DW, HL-L6210DW(T), HL-L6217DW, HL-L6310DW, HL-L6415DW(T), HL-L8245CDW, MFC-J1010DW, MFC-J1012DW, MFC-J1170DW, MFC-J1205W, MFC-J1800DW, MFC-J4335DW, MFC-J4345DWXL, MFC-J4535DW, MFC-J5855DW, MFC-J5955DW, MFC-J6540DW, MFC-J6940DW, MFC-J6955DW, MFC-L2759DW, MFC-L2807DW, MFC-L2820DW(XL), MFC-L3720CDW, MFC-L3765CDW, MFC-L3780CDW, MFC-L5710DN, MFC-L5710DW, MFC-L5715DW, MFC-L5717DW, MFC-L5915DW, MFC-L6810DW, MFC-L6915DW, MFC-L8395CDW

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