FAQs & Troubleshooting

FAQs & Troubleshooting

Reset the print server to the default factory settings.

If you wish to reset the print server back to its default factory settings (resetting all information such as the password and IP address information), please follow the steps below:

  1. Turn off the machine.
  2. Make sure that the front cover is closed and the power cord is plugged in.
  3. Hold down the Go button as you turn on the power switch. Keep the Go button pressed down until all the LEDs light up, and then the Ready LED turns off.
  4. Release the Go button. Make sure that all the LEDs turn off.
  5. Press the Go button six times. Make sure that all the LEDs light up to indicate the print server has been reset to its factory default settings. The machine will restart.

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If you need further assistance, please contact Brother customer service:

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