FAQs & Troubleshooting

FAQs & Troubleshooting

"Preventive maintenance is recommended" message appears on the LCD. What does it mean?

The machine needs maintenance.

Preventive maintenance is recommended.     Preventive maintenance is recommended. 2000 hours exceeded.

Once this message appears, it is recommended to take your machine to an authorized dealer or nearest authorized service center for a regular maintenance check.
Although this message will disappear and the machine will continue to function once you touch "OK" key, the message will display several more times until the appropriate maintenance is performed.
Please take the time to arrange the maintenance your machine requires once this message appears.
Such steps will help to ensure you receive continued, uninterrupted hours of machine operation for the future.


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If you need further assistance, please contact Brother customer service:

Related Models

PR-650/650C, PR650e/PR650eC, PR655/PR655C

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