Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting

What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?

If you answer a call during the pseudo-ring/double-ring (F/T RING TIME) and it is not a voice call, you can assume you are probably receiving a fax from a machine that is not sending the Standard CNG fax tone. If you answered on the handset of the FAX, press the Fax/Start or Start/Copy key, wait for the LCD to display "Receiving" and then hang up. If you answered on an extension phone press the Fax Receive Code, *51 (*91 for New Zealand), wait to hear the FAX turn on and then hang up.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

FAX-565, FAX-575/FAX-575e

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