Model discontinued. This page is no longer updated.

FAX-575/FAX-575e

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 11/19/2012
  • ID: faq00000204_008

When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?

If the received data is divided and printed on 2 pages or if you get an additional blank page, your Paper Size setting and/or the Reduction setting may not be correct for the paper you are using.

 

Adjust the paper size following the instructions listed below:

 


  1. Press the Menu/Set key.
  2. Press the up or down navigation key until SETUP RECEIVE appears on the LCD and press Menu/Set.
  3. Press the up or down navigation key until PAPER appears and press Menu/Set.
  4. Press the up or down navigation key until the paper size you are using appears (LETTER or LEGAL) and then press Menu/Set.
  5. Press Stop/Exit.

If you are using the fixed reduction feature, check to see if the AUTO REDUCTION is set to ON. To check the reduction setting:

  1. Press the Menu/Set key.
  2. Press the the up or down navigation key until SETUP RECEIVE appears on the LCD and press Menu/Set.
  3. Press the up or down navigation key until AUTO REDUCTION appears and press Menu/Set.
  4. Press the up or down navigation key until ON  appears and press Menu/Set.
  5. Press Stop/Exit.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

FAX-575/FAX-575e

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