SDX125

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 08/01/2019
  • ID: faqh00101432_000

E12004 appears on the computer screen.

Error Message

An unexpected error has occurred. (E12004)

 

 

 

  • Cause
    An unexpected error has occurred during internal processing with the image trace function.

     
  • Solution
    Close the CanvasWorkspace. Startup it again, and then tries the same operation.
    If the error message still appears, contact the Brother Customer Service with the following information:

    -  OS version
    -  CanvasWorkspace version
    -  Software version of your cutting machine

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

CM100DM, CM350, CM550DX/ CM550, CM650W, SDX125, SDX125e, SDX125i, SDX225, SDX325, SDX85

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