MFC-J497DW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 03/31/2021
  • ID: faq00100739_000

I cannot find some options in the Print dialog box (macOS 11 or later)

When using macOS 11 or later, we recommend using AirPrint to get the most out of your Brother machine.

  • The AirPrint options may differ from the print options available in the printer driver for macOS 10.15 or earlier.
  • macOS 11 does not support the printer driver and software for the earlier versions of macOS.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-L2520DW, DCP-L2540DW, DCP-L2550DW, HL-L2360DW, HL-L2370DW(XL), HL-L2379DW, HL-L2380DW, HL-L2390DW, HL-L2395DW, HL-L3210CW, HL-L3270CDW, HL-L3290CDW, HL-L5200DW(T), HL-L6200DW(T), HL-L6400DW(T), HL-L8360CDW(T), HL-L9310CDW, MFC-J4320DW, MFC-J4420DW, MFC-J4620DW, MFC-J480DW, MFC-J485DW, MFC-J491DW, MFC-J497DW, MFC-J5330DW, MFC-J5620DW, MFC-J5830DW(XL), MFC-J5845DW(XL), MFC-J5945DW, MFC-J6530DW, MFC-J6535DW(XL), MFC-J6545DW(XL), MFC-J680DW, MFC-J690DW, MFC-J6930DW, MFC-J6945DW, MFC-J885DW, MFC-J985DW(XL), MFC-J995DW(XL), MFC-L2700DW, MFC-L2710DW, MFC-L2720DW, MFC-L2730DW, MFC-L2740DW, MFC-L2750DW(XL), MFC-L2759DW, MFC-L3710CW, MFC-L3750CDW, MFC-L3770CDW, MFC-L5700DW, MFC-L5800DW, MFC-L5900DW, MFC-L6700DW, MFC-L6900DW, MFC-L8610CDW, MFC-L8895CDW, MFC-L8900CDW, MFC-L8905CDW, MFC-L9570CDW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit