Model discontinued. This page is no longer updated.

MFC-5840CN

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 05/13/2020
  • ID: faq00100705_000

I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)

Make sure you install libusb-0.1-4 as follows:
sudo apt-get update
sudo apt-get install libusb-0.1-4

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-110C, DCP-120C, DCP-130C, DCP-330C, DCP-540CN, DCP-7020, DCP-7030, DCP-7040, DCP-8040, DCP-8060, DCP-8080DN, DCP-9040CN, FAX-1820C, FAX-1840C, FAX-2480C, FAX-4100/FAX-4100e, FAX-4750e, MFC-210C, MFC-230C, MFC-240C, MFC-250C, MFC-255CW, MFC-290C, MFC-295CN, MFC-3220C, MFC-3240C, MFC-3320CN, MFC-3340CN, MFC-3360C, MFC-3420C, MFC-420CN, MFC-440CN, MFC-465CN, MFC-4800, MFC-490CW, MFC-495CW, MFC-5440CN, MFC-5460CN, MFC-5490CN, MFC-5840CN, MFC-5890CN, MFC-5895CW, MFC-620CN, MFC-640CW, MFC-6490CW, MFC-665CW, MFC-6800, MFC-685CW, MFC-6890CDW, MFC-7220, MFC-7340, MFC-7420, MFC-7440N, MFC-7820N, MFC-7840W, MFC-790CW, MFC-795CW, MFC-8220, MFC-8420, MFC-8440, MFC-8460N, MFC-8480DN, MFC-8500, MFC-8820D, MFC-8820DN, MFC-8840D, MFC-8840DN, MFC-885CW, MFC-8860DN, MFC-8890DW, MFC-9010CN, MFC-9120CN, MFC-9125CN, MFC-9320CW, MFC-9325CW, MFC-9420CN, MFC-9440CN, MFC-9450CDN, MFC-9700, MFC-9800, MFC-9840CDW, MFC-990CW, MFC-J265W, MFC-J415W, MFC-J615W

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit