HL-5370DW/HL-5370DWT

FAQs & Troubleshooting

FAQs & Troubleshooting

The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)

The installation process may vary depending on your distribution and its version.

  1. Log in to the root account using the su command.
    If you cannot use the su command, run each command with sudo.
  2. Install policycoreutils-python:
    • For DNF: dnf install policycoreutils-python
    • For YUM: yum install policycoreutils-python

    If policycoreutils-python cannot be found, run: dnf provides *bin/semanage

  3. If you do not use Driver install Tool, run:
    restorecon -RFv /usr/lib/cups/filter/*
    setsebool -P cups_execmem 1
     
  4. If you use a 64bit operating system, run:
    dnf upgrade
    dnf install glibc.i686 libstdc++.i686
     
  5. Connect the machine to your computer and turn the machine on.
  6. Install the machine driver.

If you still cannot print, refer to below.
> Click here to see "The driver installation finished successfully but I cannot print. (Linux)"

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

ADS-1000W, ADS-1250W, ADS-1500W, ADS-1700W, ADS-2000, ADS-2500W, DCP-110C, DCP-120C, DCP-130C, DCP-1512, DCP-1612W, DCP-330C, DCP-540CN, DCP-7020, DCP-7030, DCP-7040, DCP-7060D, DCP-7065DN, DCP-8040, DCP-8060, DCP-8080DN, DCP-9040CN, DCP-L2520DW, DCP-L2540DW, DCP-L2640DW, DS-620, DS-640, DS-720D, DS-940DW, FAX-1820C, FAX-1840C, FAX-2480C, FAX-2840, FAX-4100/FAX-4100e, FAX-4750e, HL-1030, HL-1112, HL-1212W, HL-1230, HL-1240, HL-1250, HL-1270N, HL-1435, HL-1440, HL-1450, HL-1470N, HL-1650, HL-1670N, HL-1850, HL-1870N, HL-2030, HL-2040, HL-2070N, HL-2140, HL-2170W, HL-2230, HL-2240, HL-2240D, HL-2270DW, HL-2280DW, HL-2700CN, HL-3040CN, HL-3045CN, HL-3070CW, HL-3075CW, HL-3140CW, HL-3170CDW, HL-3180CDW, HL-4040CDN, HL-4040CN, HL-4050CDN, HL-4070CDW, HL-4150CDN, HL-4570CDW, HL-5040, HL-5050, HL-5070N, HL-5140, HL-5150D, HL-5170DN, HL-5250DN, HL-5370DW/HL-5370DWT, HL-5440D, HL-5450DN, HL-5470DW, HL-6050D, HL-6050DN, HL-6180DW, HL-7050, HL-7050N, HL-8050N, HL-JF1, HL-L2320D, HL-L2360DW, HL-L2380DW, HL-L2400D, HL-L2405W, HL-L2460DW(XL), HL-L2465DW, HL-L2480DW, HL-L3210CW, HL-L3220CDW, HL-L3270CDW, HL-L3280CDW, HL-L3290CDW, HL-L3295CDW, HL-L3300CDW, HL-L5000D, HL-L5200DW(T), HL-L5210DN, HL-L5210DW(T), HL-L5215DW, HL-L6200DW(T), HL-L6210DW(T), HL-L6217DW, HL-L6310DW, HL-L6400DW(T), HL-L6415DW(T), HL-L8245CDW, HL-L8350CDW, HL-L8360CDW(T), HL-L9200CDW, HL-L9310CDW, HL-L9410CDN, HL-L9470CDN, MFC-210C, MFC-230C, MFC-240C, MFC-250C, MFC-255CW, MFC-290C, MFC-295CN, MFC-3220C, MFC-3240C, MFC-3320CN, MFC-3340CN, MFC-3360C, MFC-3420C, MFC-420CN, MFC-440CN, MFC-465CN, MFC-4800, MFC-490CW, MFC-495CW, MFC-5440CN, MFC-5460CN, MFC-5490CN, MFC-5840CN, MFC-5890CN, MFC-5895CW, MFC-620CN, MFC-640CW, MFC-6490CW, MFC-665CW, MFC-6800, MFC-685CW, MFC-6890CDW, MFC-7220, MFC-7240, MFC-7340, MFC-7360N, MFC-7420, MFC-7440N, MFC-7460DN, MFC-7820N, MFC-7840W, MFC-7860DW, MFC-790CW, MFC-795CW, MFC-8220, MFC-8420, MFC-8440, MFC-8460N, MFC-8480DN, MFC-8500, MFC-8510DN, MFC-8710DW, MFC-8820D, MFC-8820DN, MFC-8840D, MFC-8840DN, MFC-885CW, MFC-8860DN, MFC-8890DW, MFC-8910DW, MFC-8950DW, MFC-9010CN, MFC-9120CN, MFC-9125CN, MFC-9130CW, MFC-9320CW, MFC-9325CW, MFC-9330CDW, MFC-9340CDW, MFC-9420CN, MFC-9440CN, MFC-9450CDN, MFC-9460CDN, MFC-9560CDW, MFC-9700, MFC-9800, MFC-9840CDW, MFC-990CW, MFC-9970CDW, MFC-J1010DW, MFC-J1012DW, MFC-J1170DW, MFC-J1205W, MFC-J1800DW, MFC-J265W, MFC-J280W, MFC-J285DW, MFC-J415W, MFC-J425W, MFC-J430W, MFC-J4310DW, MFC-J4320DW, MFC-J4335DW, MFC-J4345DWXL, MFC-J435W, MFC-J4410DW, MFC-J4420DW, MFC-J450DW, MFC-J4510DW, MFC-J4535DW, MFC-J4610DW, MFC-J4620DW, MFC-J470DW, MFC-J4710DW, MFC-J475DW, MFC-J480DW, MFC-J485DW, MFC-J491DW, MFC-J497DW, MFC-J5330DW, MFC-J5620DW, MFC-J5830DW(XL), MFC-J5845DW(XL), MFC-J5855DW, MFC-J5910DW, MFC-J5945DW, MFC-J5955DW, MFC-J615W, MFC-J625DW, MFC-J650DW, MFC-J6510DW, MFC-J6520DW, MFC-J6530DW, MFC-J6535DW(XL), MFC-J6540DW, MFC-J6545DW(XL), MFC-J6710DW, MFC-J6720DW, MFC-J680DW, MFC-J690DW, MFC-J6910DW, MFC-J6920DW, MFC-J6930DW, MFC-J6940DW, MFC-J6945DW, MFC-J6955DW, MFC-J825DW, MFC-J835DW, MFC-J870DW, MFC-J875DW, MFC-J885DW, MFC-J985DW(XL), MFC-J995DW(XL), MFC-L2700DW, MFC-L2720DW, MFC-L2740DW, MFC-L2807DW, MFC-L2820DW(XL), MFC-L2900DW(XL), MFC-L3710CW, MFC-L3720CDW, MFC-L3750CDW, MFC-L3765CDW, MFC-L3770CDW, MFC-L3780CDW, MFC-L5700DW, MFC-L5705DW, MFC-L5710DN, MFC-L5710DW, MFC-L5715DW, MFC-L5717DW, MFC-L5800DW, MFC-L5900DW, MFC-L5915DW, MFC-L6700DW, MFC-L6810DW, MFC-L6900DW, MFC-L6915DW, MFC-L8395CDW, MFC-L8600CDW, MFC-L8610CDW, MFC-L8850CDW, MFC-L8895CDW, MFC-L8900CDW, MFC-L8905CDW, MFC-L9550CDW, MFC-L9570CDW, MFC-L9610CDN, MFC-L9670CDN

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.