MFC-J5830DW(XL)

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 07/31/2024
  • ID: faq00100307_503

Forward Incoming Faxes to Another Machine

Use the Fax Forwarding feature to automatically forward your incoming faxes to another machine.

This feature is available only for black and white faxes.

MFC-J5330DW

  1. Press [Settings]>[All Settings]>[Fax]>[Setup Receive]>[Memory Receive].
  2. Press or to display the [Fax Forward] option, and then press it.
  3. Enter the forwarding fax number (up to 20 digits) using the dial pad.

    Press [OK].

    I-Fax users:

    To forward a fax to an email address, press , enter the email address, and then press [OK].

  4. Press [Backup Print: On] or [Backup Print: Off].
    • If you select [Backup Print: On], the machine prints received faxes at your machine so you will have a copy.
    • When Fax Preview is turned on, a backup copy of received faxes will not be printed, even if you select [Backup Print: On].
    • If you receive a color fax, your machine only prints the color fax and does not forward it to the Fax Forwarding number you programmed.
  5. Press .

MFC-J5830DW/MFC-J5930DW

  1. Press [Settings]>[All Settings]>[Fax]>[Setup Receive]>[Memory Receive].
  2. Swipe up or down or press or to display the [Fax Forward] option, and then press [Fax Forward].
  3. Enter the forwarding fax number (up to 20 digits) using the dial pad. Press [OK].

    I-Fax users:

    To forward a fax to an email address, press , enter the email address, and then press [OK].

  4. Press [Backup Print: On] or [Backup Print: Off].
    • If you select [Backup Print: On], the machine prints received faxes at your machine so you will have a copy.
    • When Fax Preview is turned on, a backup copy of received faxes will not be printed, even if you select [Backup Print: On].
    • If you receive a color fax, your machine only prints the color fax and does not forward it to the Fax Forwarding number you programmed.
  5. Press .

Related FAQs

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J5330DW, MFC-J5830DW(XL)

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