MFC-J497DW

FAQs & Troubleshooting

Scan to Email Attachment

Send a scanned document as an email attachment.

Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent changes, use either ControlCenter4 (Windows®) or Brother iPrint&Scan (Mac) software.
The Scan to Email feature does not support Webmail services. Use the Scan to Image or Scan to File feature to scan a document or a picture, and then attach the scanned file to an email message.

Load your document.
Press (SCAN).
Press or to select the [to PC] option, and then press OK.
Press or to select the [to E-mail] option, and then press OK.
If the machine is connected over the network, press or to select the computer where you want to send data, and then press OK.

If the LCD prompts you to enter a PIN, use the control panel to enter the four-digit PIN for the computer, and then press OK.
Do one of the following:
- To change the settings, go to the next step.
- To use the default settings, press Black Start or Color Start.
  [Scan Type] depends on the default settings. Pressing Black Start or Color Start does not allow you to change the settings.
Press or to select the [Scan Settings] setting, and then press OK.

To use the [Scan Settings] option, a computer with either ControlCenter4 (Windows®) or Brother iPrint&Scan (Mac) software installed must be connected to the machine.
Press or to select the [Set at Device] setting, and then press OK.

Select the scan settings you want to change, and then press OK.

Option	Description
Scan Type	Select the scan type for your document.
Resolution	Select the scan resolution for your document.
File Type	Select the file format for your document.
Document Size	Select your document size.
Brightness	Select the brightness level.
Contrast	Select the contrast level.
Remove Background	Change the amount of background color that is removed.

Press Black Start or Color Start.

[Scan Type] depends on the settings you have selected. Pressing Black Start or Color Start does not allow you to change the settings.

Load your document.
Press [Scan]>[to PC]>[to E-mail].
If the machine is connected over the network, press or to display the computer where you want to send data, and then press the computer name.

If the LCD prompts you to enter a PIN, use the LCD to enter the four-digit PIN for the computer, and then press [OK].
Do one of the following:
- To change the settings, press [Options] or [Set at Device].
- Press [Start] to start scanning without changing additional settings.
  The machine scans the document and saves it as a file attachment. It then launches your email application and opens a new, blank email message with the scanned file attached.
To use the [Options] or [Set at Device] setting, a computer with either ControlCenter4 (Windows®) or Brother iPrint&Scan (Mac) software installed must be connected to the machine.

Select the scan settings you want to change, and then press [OK].

Option	Description
Scan Type	Select the scan type for your document.
Resolution	Select the scan resolution for your document.
File Type	Select the file format for your document.
Document Size	Select your document size.
Brightness	Select the brightness level.
Contrast	Select the contrast level.
Remove Background Color	Change the amount of background color that is removed.

To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions.

Press [Start].
The machine scans the document and saves it as a file attachment. It then launches your email application and opens a new, blank email message with the scanned file attached.