MFC-L9610CDN
FAQs & Troubleshooting
The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
If you turn the machine off, or if there is power failure during a firmware update, the firmware will not be updated, and you will see this message when you turn the machine back on.
To clear the message and update the firmware, follow these steps:
Connect the machine to your computer using a USB cable.
Windows users only: Download and install the Full Driver & Software Package from your model's Downloads page at support.brother.com
Download the Firmware Update Tool from your model's Downloads page at support.brother.com
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models DCP-L2640DW, HL-L2405W, HL-L2460DW(XL), HL-L2465DW, HL-L2480DW, HL-L3220CDW, HL-L3280CDW, HL-L3295CDW, HL-L3300CDW, HL-L5210DN, HL-L5210DW(T), HL-L5215DW, HL-L6210DW(T), HL-L6217DW, HL-L6310DW, HL-L6415DW(T), HL-L8245CDW, HL-L9410CDN, HL-L9470CDN, MFC-L2807DW, MFC-L2820DW(XL), MFC-L2900DW(XL), MFC-L3720CDW, MFC-L3765CDW, MFC-L3780CDW, MFC-L5710DN, MFC-L5710DW, MFC-L5715DW, MFC-L5717DW, MFC-L5915DW, MFC-L6810DW, MFC-L6915DW, MFC-L8395CDW, MFC-L9610CDN, MFC-L9670CDN
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Error Messages Paper Feed / Paper Jam Print Scan Copy Telephone Fax Mobile Others Advanced Functions (for Administrators) Linux Product Setup Driver / Software Network Settings Consumables / Paper / Accessories Cleaning Specification OS Support Information
Settings/Management Security Enhancement Printer Scanner / Scan Key Tool PC-FAX / Fax-modem Error Message on Machine's Display Error Message on Status Monitor Error Message on Computer Paper Jam Paper Loading / Handling Cannot Print (via Network) Cannot Print (via USB / Parallel) Cannot Print (via Mobile Device) Print Quality Problem General Print Problem Print from Computer (Macintosh) Print from Mobile Device Print Settings / Management Tips for Printing Cannot Scan (via Network) Cannot Scan (via USB / Parallel) General Scan Problem Scan from Mobile Device Scan Settings / Management Copy Quality Problem Copy Operation Telephone Problem Telephone Operation Advanced Networking Wired Network Setting Problem Wireless Network Setting Problem Wired Network Settings Wireless Network Settings Tips for Network Settings Cannot Send a Fax Cannot Receive a Fax Fax Quality Problem Fax Receiving Operation Fax Sending Operation from Computer (PC-Fax) Fax Receiving Operation with Computer (PC-Fax) Fax Settings / Management iOS Device-related Problem Brother iPrint&Scan / Mobile Connect (iOS) AirPrint (iOS) Android™ Device-related Problem Brother iPrint&Scan / Mobile Connect (Android™) Brother iPrint&Scan (Windows Phone Device) Machine problem Machine Setup / Settings Accessory Installation Installing Drivers / Software Updating Drivers / Software / Firmware Uninstalling Drivers / Software Driver / Software Settings Driver / Software tips Consumables Paper Accessories Cleaning Product Specification Paper Specification Windows Support
