MFC-J5830DW(XL)

FAQs & Troubleshooting

FAQs & Troubleshooting

Send or Receive an Email Securely Using SSL TLS

Your Brother machine supports SSL/TLS methods to send or receive an email via an email server that requires secure SSL/TLS communication. To send or receive email via an email server that is using SSL/TLS communication, you must configure SMTP over SSL/TLS, POP3 over SSL/TLS, or IMAP4 over SSL/TLS.

We recommend using Web Based Management to configure SSL/TLS.

Verify Server Certificate

Under SSL/TLS, if you choose SSL or TLS, the Verify Server Certificate check box will be selected automatically.

  • Before you verify the server certificate, you must import the CA certificate issued by the CA that signed the server certificate. Contact your network administrator or your Internet Service Provider (ISP) to confirm if importing a CA certificate is necessary.
  • If you do not need to verify the server certificate, clear the Verify Server Certificate check box.

Port Number

If you select SSL or TLS for SMTP, POP3, or IMAP4, the Port value will be changed to match the protocol. To change the port number manually, type the port number after you choose SSL or TLS for the SSL/TLS settings.

You must configure your machine's POP3/IMAP4/SMTP communication method to match the method used by your email server. For details about your email server settings, contact your network administrator or your ISP.

In most cases, the secured webmail services require the following settings:

SMTP

Port

25

Server Authentication Method

SMTP-AUTH

SSL/TLS

TLS

POP3

Port

995

SSL/TLS

SSL

IMAP4

Port

993

SSL/TLS

SSL

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J5330DW, MFC-J5830DW(XL)

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