MFC-J4310DW
FAQs & Troubleshooting
I still receive the error message "Cover is Open" after I closed the scanner cover. (With Video Instructions)
If you still receive the error message Cover is Open , the scanner cover support and scanner cover damper may have not be mounted correctly.
The scanner cover support is the bar to support the scanner cover when you lift the scanner cover into the open position.
Follow the steps listed below to resolve this issue.
Place the machine on a bright flat surface for mounting the scanner cover support.
Remove the scanner cover support and scanner cover damper from your Brother machine.continue to STEP 2 .
*The video clip is being streamed from YouTube.
How to use the buttons:
Start the video
Skip the video
Stop the video
Restart the video
Running Time: 1.5 minutes
*The video clip is being streamed from YouTube.
How to use the buttons:
Start the video
Skip the video
Stop the video
Restart the video
Running Time: 3.5 minutes
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models MFC-J4310DW, MFC-J4320DW, MFC-J4410DW, MFC-J4420DW, MFC-J4510DW, MFC-J4610DW, MFC-J4620DW, MFC-J4710DW
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