HL-5370DW/HL-5370DWT
FAQs & Troubleshooting
Check the firmware version.
Follow the steps below to check the firmware version.
Make sure that the front cover is closed and the power cord is plugged in.
Turn on the printer and wait until the printer is in the ready state.
Press Go three times within 2 seconds.
The firmware version is written at the top of the printed page.
If the Brother machine include the network firmware, the network firmware version is written at Node Firmware Ver. on the 3rd page.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models HL-1112, HL-1212W, HL-2030, HL-2040, HL-2070N, HL-2170W, HL-2230, HL-2240, HL-2240D, HL-2270DW, HL-5250DN, HL-5370DW/HL-5370DWT, HL-5440D, HL-5450DN, HL-L2320D, HL-L2400D
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Error Messages Paper Feed / Paper Jam Print Mobile Others Advanced Functions (for Administrators) Linux Product Setup Driver / Software Network Settings Consumables / Paper / Accessories Cleaning Specification OS Support Information
Printer
Security Enhancement
Error Message on Status Monitor Error Message on Computer Error Message on Mobile Device Light Indication
Paper Jam Paper Feed Problem
Cannot Print (via Network) Cannot Print (via USB / Parallel) Cannot Print (via Mobile Device) Print Quality Problem General Print Problem Print from Computer (Windows) Print from Computer (Macintosh) Print from Mobile Device Print Settings / Management Tips for Printing
Advanced Networking Wired Network Setting Problem Wireless Network Setting Problem Wired Network Settings Wireless Network Settings Tips for Network Settings
Brother iPrint&Scan / Mobile Connect (iOS) AirPrint (iOS) Android™ Device-related Problem Brother iPrint&Scan / Mobile Connect (Android™) Windows Phone Device-related Problem Brother iPrint&Scan (Windows Phone Device)
Machine problem
Machine Setup / Settings Accessory Installation
Installing Drivers / Software Updating Drivers / Software / Firmware Uninstalling Drivers / Software Driver / Software Settings Driver / Software tips
Consumables Paper Accessories
Cleaning
Product Specification Paper Specification
Windows Support Macintosh Support