MFC-L2700DW
![FAQs & Troubleshooting FAQs & Troubleshooting](/g/b/shared/img/module/icon_question_33.png) |
FAQs & Troubleshooting |
Clean the paper pick-up roller
Follow the steps below to clean the paper pick-up roller.
-
Pull the paper tray completely out of the machine.
![PullPaperTray PullPaperTray](/g/b/img/faqend/faq00002541_018/ca/en/1003519/PullPaperTray.gif)
-
If paper is loaded or something is stuck inside in the paper tray, remove it.
-
Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad on the paper tray to remove dust.
![Wipe the separator pad on the paper tray Wipe the separator pad on the paper tray](/g/b/img/faqend/faq00002541_018/ca/en/1001063/WipeSeparatorOnTray.gif)
-
Wipe the two pick-up rollers inside the machine to remove dust.
![WipePickUpRoller WipePickUpRoller](/g/b/img/faqend/faq00002541_018/ca/en/1003520/WipePickUpRoller.gif)
-
Reload the paper and put the paper tray firmly back in the machine.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models
DCP-L2520DW, DCP-L2540DW, HL-L2380DW, MFC-L2700DW, MFC-L2720DW, MFC-L2740DW
Content Feedback
To help us improve our support, please provide your feedback below.