MFC-L3780CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

What is the default password for my BRAdmin or Web Based Management?

How to check the default password:

The default password to manage this machine's settings is located on the back or bottom of the machine and marked "Pwd".
Depending on your model, you may also check the default password by printing the Network Configuration Report.

Click on the image to play the video instructions

You can see the steps with video clips.
 

  • The clip is being streamed from YouTube. (Opens in a new window.)
  • The product shown in this video may differ from the ones that you are using.
  • Video contents may change without prior notice.

 

We strongly recommend changing the default login password in order to protect your machine from unauthorized access, and to make the following features and software more secure:

  • Web Based Management
  • BRAdmin Light/BRAdmin Professional (available models only)
  • Firmware Update Tool

If you've created a custom password for your Brother machine's settings, and you've forgotten the password, you'll have to reset the network settings to factory default to regain access to these settings. We cannot help you recover a lost password.

(For wireless network connection user)
If your Brother machine is connected to the wireless network and reset the network settings to factory default, you must reconnect your Brother machine to the wireless network again.

 

To change the password:

> From Web based Management 

> From Brother Mobile Connect (mobile device)

 

From Web based Management
  1. Start your web browser.
  2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the IP address of the machine or the print server name).
    For example: https://192.168.1.2

    You can find your machine's IP Address by printing the Network Configuration Report.

    > Click here to see how to print the Network Configuration Report.

  3. Do one of the following:
    • If you have previously set your own password, type it, and then click Login.
    • If you have not previously set your own password, type the default login password, and then click Login.

      The default password to manage this machine's settings is located on the back or bottom of the machine and marked "Pwd".

  4. Go to the navigation menu, and then click Administrator > Login Password.

    Start from Menu, if the navigation menu is not shown on the left side of the screen.

  5. If you want to change the password, type your current password in the Enter Old Password field. (This step might be skipped in some models.)
  6. Following the on-screen Login Password guidelines, type your password in the Enter New Password field.
  7. Retype the password in the Confirm New Password field.
  8. Click Submit.
From Brother Mobile Connect (mobile device)
  1. Start Brother Mobile Connect on your mobile device.
  2. Tap your model name on the top of the screen.
  3. Tap All Machine Settings.
    Web Based Management appears.
  4. Do one of the following:
    • If you have previously set your own password, type it, and then tap Login.
    • If you have not previously set your own password, type the default login password, and then tap Login.

      The default password to manage this machine's settings is located on the back or bottom of the machine and marked "Pwd".

  5. Go to the navigation menu, and then tap Administrator > Login Password.

    Start from Menu, if the navigation menu is not shown on the left side of the screen.

  6. If you want to change the password, type your current password in the Enter Old Password field. (This step might be skipped in some models.)
  7. Following the on-screen guidelines, type your password in the Enter New Password field.
  8. Retype the password in the Confirm New Password field.
  9. Tap Submit.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-JF1, HL-L2379DW, HL-L3220CDW, HL-L3280CDW, HL-L3295CDW, HL-L3300CDW, HL-L5210DN, HL-L5210DW(T), HL-L5215DW, HL-L6210DW(T), HL-L6217DW, HL-L6310DW, HL-L6415DW(T), HL-L8245CDW, HL-L9410CDN, HL-L9470CDN, MFC-J1010DW, MFC-J1012DW, MFC-J1170DW, MFC-J1205W, MFC-J1800DW, MFC-J4335DW, MFC-J4345DWXL, MFC-J4535DW, MFC-J5855DW, MFC-J5955DW, MFC-J6540DW, MFC-J6940DW, MFC-J6955DW, MFC-L2759DW, MFC-L3720CDW, MFC-L3765CDW, MFC-L3780CDW, MFC-L5710DN, MFC-L5710DW, MFC-L5715DW, MFC-L5717DW, MFC-L5915DW, MFC-L6810DW, MFC-L6915DW, MFC-L8395CDW, MFC-L9610CDN, MFC-L9670CDN

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.