MFC-J497DW
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FAQs & Troubleshooting |
No Paper / No Paper Fed
There are several reasons that the Brother machine displays No Paper or No paper Fed. Check the following points to clear the No Paper or No Paper Fed message.
Cause 1: The machine is out of paper or paper is not correctly loaded in the paper tray
Cause 2: The paper was not inserted in the center position of the manual feed slot or MP tray.
Cause 3: The Jam Clear Cover is not closed correctly.
Cause 4: Paper dust has accumulated on the surface of the paper pick-up rollers.
Cause 1: The machine is out of paper or paper is not correctly loaded in the paper tray.
Do one of the following:
- Refill the paper tray, and then follow the machine's display (hereinafter called LCD) instructions.
- Remove and reload the paper, and then follow the LCD instructions.
To load paper in the paper tray, see the Related FAQs at the end of the page.
Cause 2: The paper was not inserted in the center position of the manual feed slot or MP tray.
Remove the paper and reinsert it in the center of the manual feed slot or MP tray, and then follow the LCD instructions.
To load paper in the manual feed slot or MP tray, see the Related FAQs at the end of the page.
This feature is available only for some models.
Cause 3: The Jam Clear Cover is not closed correctly.
Make sure the Jam Clear Cover is closed evenly at both ends.
Cause 4: Paper dust has accumulated on the surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
> Click here to see how to clean the paper pick-up rollers.
