Model discontinued. This page is no longer updated.

HL-1870N

FAQs & Troubleshooting

FAQs & Troubleshooting

IGNORE DATA

Follow the procedure below to clean this message;

 


  1. Switch the printer off and then on again.

  2. Set the "ERROR PRINT" setting ON.
    (From the Control Panel, "PRINT MENU"->"BR-SCRIPT"->"ERROR PRINT")

  3. Try to print the document again.

  4. If you still get see the same error message, try re-sending the print job at a lower resolution.

  5. Alternatively, try adding more memory to the printer.
    =>How to install additional memory (for HL-1650/1670N users)
    =>How to install additional memory (for HL-1850/1870N users)

If it's only one page you cannot print, or the problem occurs using a specific application, a setting within the application could be causing the problem.
Please contact your software vendor, or visit your software vendors web site, to see if they can help.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-1650, HL-1670N, HL-1850, HL-1870N

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