FAX-4100/FAX-4100e
FAQs & Troubleshooting
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
Your Brother machine does not support sending or receiving faxes using Voice Over Internet Protocol (VoIP). There have been reports of Voice Over IP Providers stating that Brother machines support this function, however this is not an accurate statement. Brother will continue to monitor customer requests for possible future products.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models FAX-1820C, FAX-4100/FAX-4100e, FAX-4750e, MFC-3220C, MFC-3320CN, MFC-3420C, MFC-4420C, MFC-4820C, MFC-5200C, MFC-6800, MFC-8420, MFC-8440, MFC-8500, MFC-8820D, MFC-8820DN, MFC-8840D, MFC-8840DN, MFC-9700, MFC-9800
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Error Messages Paper Feed / Paper Jam Print Copy Telephone Fax Mobile Others Linux Product Setup Driver / Software Consumables / Paper / Accessories Cleaning Specification OS Support Information
Printer PC-FAX / Fax-modem
Error Message on Machine's Display Error Message on Computer Error Message on Mobile Device
Paper Jam Paper Feed Problem
Cannot Print (via USB / Parallel) Cannot Print (via Mobile Device) Print Quality Problem General Print Problem Print from Mobile Device Print Settings / Management Tips for Printing
Copy Quality Problem Copy Operation Copy Settings / Management
Telephone Problem Telephone Operation Telephone Settings
Cannot Send a Fax Cannot Receive a Fax Fax Quality Problem General Fax Problem Fax Sending Operation Fax Receiving Operation Fax Sending Operation from Computer (PC-Fax) Fax Receiving Operation with Computer (PC-Fax) Fax Settings / Management Tips for Fax
Android™ Device-related Problem Brother iPrint&Scan / Mobile Connect (Android™)
Machine problem
Machine Setup / Settings Accessory Installation
Installing Drivers / Software Uninstalling Drivers / Software Driver / Software Settings Driver / Software tips
Consumables Paper
Cleaning
Product Specification Paper Specification
Windows Support Macintosh Support