Model discontinued. This page is no longer updated.

MFC-5840CN

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 02/08/2006
  • ID: faq00002040_002

How do I uninstall MFL Pro Suite for Windows® 2000 users?


  1. Unplug the printer cable.

  2. Click on START, PROGRAMS, BROTHER MFL PRO Suite and click on Uninstall.
  3. Click on START, SETTINGS and PRINTERS and delete the Brother driver & the PC-Fax driver.

  4. In the Printers windows you will click on File and Server Properties.

  5. Click on the Drivers tab.

  6. Select the "BrotherMFCxxxx" driver or any other Brother driver, then click REMOVE.

  7. Click on START, SETTINGS, CONTROL PANEL and double click on Add/Remove Hardware.

  8. Click Next, then select Uninstall/Unplug a device and click Next.

  9. Select Uninstall a device and click Next.

  10. Put a check mark on "Show hidden files".
  1. Search on the list for any Brother MFC, highlight the item and then click Next.

  2. Add a check mark to "Yes, I want to uninstall this device" and click Next. Click Finish.

  3. Search again following in the same manner and search for other Brother devices and remove them. Go back on the list of "Add/Remove Hardware" several times to make sure everything from Brother is removed.

  4. From My Computer, click on Tools and Folder Options, and then click on View. Put a check mark on "Show hidden files and folders" and uncheck "Hide file extensions for known file types" and then click on OK.

  5. Then double click on your C:\ drive and the delete the "Brother" folder and also delete the "Brother" folder in C:\Programs Files.

  6. From the C:\ drive double click on the Winnt folder and the INF folder.

  7. Search for OEM files that are related to Brother and delete those files. To see if it's related to Brother, you double click on the first OEM files on the list (For example: OEM1.inf). If the OEM file is related to Brother then close that window and delete that file. And delete the PNF file that follows it with the same number (For example: OEM1.PNF). If the file is NOT related to Brother then don't delete that file, just close that window and continue with the other OEM files. You have to go through all the OEM files to make sure nothing is left from the Brother software.
  1. Also in the WinNT folder, look for the TWAIN folder and the Twain_32 folder. You will double click on those folders and delete any folder that begins with brmf.

  2. Then open the "Registry" window by clicking on START, Run and type "regedit" and click OK.

  3. From the left column, open the folder called HKEY_LOCAL_MACHINE, then the SOFTWARE Folder.

  4. From the "SOFTWARE" folder, delete the Brother Key.

  5. Restart the Computer.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-110C, DCP-120C, DCP-130C, DCP-330C, DCP-540CN, DCP-7020, DCP-8040, MFC-210C, MFC-240C, MFC-3100C, MFC-3220C, MFC-3240C, MFC-3320CN, MFC-3340CN, MFC-3360C, MFC-3420C, MFC-420CN, MFC-440CN, MFC-4420C, MFC-4800, MFC-4820C, MFC-5100C, MFC-5200C, MFC-5440CN, MFC-5460CN, MFC-5840CN, MFC-620CN, MFC-640CW, MFC-665CW, MFC-6800, MFC-7220, MFC-7420, MFC-7820N, MFC-8220, MFC-8420, MFC-8440, MFC-8500, MFC-8820D, MFC-8840DN, MFC-9700, MFC-9800

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit