MFC-J475DW
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FAQs & Troubleshooting |
Can I transfer faxes to the PC when my machine has a mechanical problem?
You can transfer faxes from your machine's memory to your PC if one of the following messages is displayed on the LCD:
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Unable to Clean XX (Clean Unable XX)
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Unable to Init. XX (Init Unable XX)
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Unable to Print XX (Print Unable XX)
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Unable to Scan XX (Scan Unable XX)
Follow the steps below to transfer faxes to the PC:
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Press Stop/Exit to interrupt the error temporarily.
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Turn on and set PC-FAX Receiving both on your PC and your Brother machine. Click here to see how to turn on PC-Fax Receiving on the PC.
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If faxes are in the machine's memory when you set up PC Fax Receive, the LCD will ask if you want to transfer the faxes to your PC.
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Follow the on-screen instruction to transfer all faxes in the memory to your computer.
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Press Stop/Exit.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models
MFC-J450DW, MFC-J470DW, MFC-J475DW
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