MFC-7240
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FAQs & Troubleshooting |
Document Jam
This message would appear if the document was not inserted or fed properly, or was too long. To clear this message follow the steps listed below.
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Open the control panel cover.
![](/g/b/img/faqend/faq00000694_002/ca/en/92805/ALL_SF_22_165.gif)
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Carefully pull the jammed document toward the front of the machine.
![](/g/b/img/faqend/faq00000694_002/ca/en/92804/ALL_SF_2243.gif)
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Close the control panel cover.
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Press Stop/Exit.
If the document jams again, please check the following paper feed rollers.
If there is paper dust, clean the surface of the rollers with a wet lint-free cloth or a cleaner.
NOTE: Illustrations shown below are from the representative product and may differ from your Brother machine.
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