MFC-J4420DW
FAQs & Troubleshooting
Forward a fax to another fax machine when my machine has a mechanical problem.
You can transfer faxes in the memory of your machine if one of the following messages is displayed on the LCD:
Unable to Clean XX (Clean Unable XX)
Unable to Initialize XX (Init Unable XX)
Unable to Print XX (Print Unable XX)
Unable to Scan XX (Scan Unable XX)
Press (Cancel) to interrupt the error.
Press (Settings) .
Press All Settings .
Press the Up or Down arrow to display Service .
Press Service .
Press Data Transfer .
Press Fax Transfer .
Do one of the following:
If the Touchscreen shows No Data , there are no faxes left in the machine's memory.Close , and then press (Home) .
Enter the fax number to which faxes will be forwarded.
Press Fax Start .
If you have not set up your Station ID, you cannot enter fax transfer mode. Click here to see how to set up the Station ID.
You can send the Fax Journal report to another fax machine.(Settings) and choose All Settings => Service => Data Transfer => Report Transfer in Step 2.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models MFC-J4320DW, MFC-J4420DW, MFC-J4510DW, MFC-J4620DW, MFC-J4710DW, MFC-J5330DW, MFC-J5620DW, MFC-J5830DW(XL), MFC-J5845DW(XL), MFC-J5945DW, MFC-J650DW, MFC-J6520DW, MFC-J6530DW, MFC-J6535DW(XL), MFC-J6545DW(XL), MFC-J6720DW, MFC-J680DW, MFC-J690DW, MFC-J6920DW, MFC-J6930DW, MFC-J6945DW, MFC-J870DW, MFC-J875DW, MFC-J885DW, MFC-J985DW(XL), MFC-J995DW(XL)
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Error Messages Paper Feed / Paper Jam Print Scan Copy Telephone Fax Mobile Cloud Others Advanced Functions (for Administrators) Linux Product Setup Driver / Software Network Settings Consumables / Paper / Accessories Cleaning Specification OS Support Information Video FAQs
Printer Scanner / Scan Key Tool PC-FAX / Fax-modem Security Enhancement Error Message on Machine's Display Error Message on Status Monitor Error Message on Computer Paper Jam Paper Feed Problem Paper Loading / Handling Cannot Print (via Network) Cannot Print (via USB / Parallel) Cannot Print (via Mobile Device) Print Quality Problem General Print Problem Print from Computer (Windows) Print from Computer (Macintosh) Print from Mobile Device Print Settings / Management Tips for Printing Cannot Scan (via Network) Cannot Scan (via USB / Parallel) Cannot Scan (via Mobile Device) General Scan Problem Scan from Machine Scan from Mobile Device Scan from Computer (Windows) Scan from Computer (Macintosh) Scan Settings / Management Tips for Scanning Copy Quality Problem General Copy Problem Copy Operation Telephone Problem Telephone Operation Telephone Settings Advanced Networking Wireless Network Setting Problem Wireless Network Settings Tips for Network Settings Cannot Send a Fax Cannot Receive a Fax Fax Quality Problem General Fax Problem Fax Sending Operation Fax Receiving Operation Fax Sending Operation from Computer (PC-Fax) Fax Receiving Operation with Computer (PC-Fax) Fax Settings / Management Tips for Fax iOS Device-related Problem Brother iPrint&Scan / Mobile Connect (iOS) AirPrint (iOS) Android™ Device-related Problem Brother iPrint&Scan / Mobile Connect (Android™) Brother Image Viewer (Android™ Device) Windows Phone Device-related Problem Brother iPrint&Scan (Windows Phone Device) Brother Web Connect Machine problem Machine Setup / Settings Paper Handling Video FAQs Installing Drivers / Software Updating Drivers / Software / Firmware Uninstalling Drivers / Software Driver / Software Settings Driver / Software tips Consumables Paper Cleaning Product Specification Windows Support Macintosh Support Setup Video Troubleshooting Video Tutorial Video
(Cancel) to interrupt the error.
(Settings).
(Home).
(Settings) and choose All Settings => Service => Data Transfer => Report Transfer in Step 2.
