DCP-9045CDN
FAQ et Diagnostic
When I print directly from the USB flash drive only an error page prints. What can I do?
Depending on the original source and how a file is created some files may not be supported when printing directly from a USB flash drive.
One of the error messages below is printed on the error page.
Unsupported PDF data for Direct Print: [error code]
Unsupported TIFF data for Direct Print: [error code]
Unsupported JPEG data for Direct Print: [error code]
Listed below are the various error codes and recommended solutions for each error.
Error Code 100
Cause
Recommended solution
Unsupported JPEG file
Corrupted JPEG file
Corrupted USB flash memory
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 200
Cause
Recommended solution
Unsupported TIFF file
Corrupted TIFF file
Corrupted USB flash memory
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Save the TIFF file as a PDF or JPEG file using another software application.
Print the document directly from a computer.
Error Code 1011 - 1014
Cause
Recommended solution
Unsupported security format for the PDF file
Password required for opening the PDF file
Save the PDF file without a password and try to print again.
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 1031 - 1033
Cause
Recommended solution
The PDF file includes an unsupported data format.
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 1040
Cause
Recommended solution
The internal memory of the Brother machine is full.
There is an unsupported command in the file.
Add additional memory to the machine. This may resolve the error depending on the size of the file you are trying to print.
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 1041 - 1042
Cause
Recommended solution
There is an unsupported command in the file.
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 1050
Cause
Recommended solution
There is an unsupported command in the file.
Corrupted PDF file
Corrupted USB flash memory
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 1060 - 1064
Cause
Recommended solution
There is an unsupported font in the file.
Corrupted PDF file
Corrupted USB memory
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 1070 - 1072
Cause
Recommended solution
There is an unsupported command in the file.
Save the file using the "Print to file" feature of the Brother printer, driver to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 1080 - 1082
Cause
Recommended solution
The PDF file is prohibited from printing with a high resolution.
The PDF file is password protected.
You need rights to remove the restriction. If have it, please remove it, then print it from a computer.
Remove any security lock functions and open the file on a PC. Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
If the problem is not solved, the file itself might be damaged.
Si vous n'avez pas obtenu de réponse satisfaisante à votre question, avez-vous vérifié d'autres FAQ?
Avez-vous consulté les manuels?
Pour toute assistance supplémentaire, contactez le service clientèle de Brother:
Modèles apparentés DCP-9045CDN, HL-4040CN, HL-4050CDN, HL-4070CDW, MFC-9440CN, MFC-9450CDN, MFC-9840CDW
Commentaires sur le contenu
Merci d'indiquer vos commentaires ci-dessous. Ils nous aideront à améliorer notre support.
Messages d'erreur Entraînement du papier / bourrage papier Impression Numérisation Copie Mobile Autres Fonctions avancées (pour les administrateurs) Linux Installation du produit Pilote / logiciel Paramètres réseau Consommables / papier / accessoires Nettoyage Caractéristiques Informations de support des systèmes d'exploitation FAQ vidéo
Imprimante Scanner / Scan Key Tool
amélioration de la sécurité
Message d'erreur sur l'écran de l'appareil Message d'erreur de Status Monitor Message d'erreur sur l'ordinateur Message d'erreur sur l'appareil mobile
Bourrage papier Problème d'entraînement du papier
Impression impossible (par le réseau) Impression impossible (par interface USB / parallèle) Impression impossible (par un appareil mobile) Problème de qualité d'impression Problème d'impression directe Problème général d'impression Impression à partir d'un ordinateur (Windows) Impression à partir d'un appareil mobile Impression directe à partir de l'appareil Paramètres d'impression / gestion Conseils pour l'impression
Numérisation impossible (par le réseau) Numérisation impossible (par interface USB / parallèle) Numérisation impossible (par un appareil mobile) Problème de qualité de numérisation Problème général de numérisation Numérisation à partir de l'appareil Numérisation à partir d'un appareil mobile Numérisation à partir d'un ordinateur (Windows) Numérisation à partir d'un ordinateur (Macintosh) Paramètres de numérisation / gestion Conseils pour la numérisation
Copie impossible Problème de qualité de copie Paramètres de copie / gestion
Réseau avancé Problème de paramètres sur réseau câblé Paramètres de réseau câblé Conseils pour les paramètres réseau
Problème lié à un appareil iOS Brother iPrint&Scan / Mobile Connect (iOS) AirPrint (iOS) Problème lié à un appareil Android™ Brother iPrint&Scan / Mobile Connect (Android™) Brother Image Viewer (appareil Android™) Problème lié à un appareil Windows Phone Brother iPrint&Scan (appareil Windows Phone)
Problème lié à l'appareil
Installation / paramètres de l'appareil Gestion du papier Installation d'accessoires
Installation des pilotes et des logiciels Mise à jour des pilotes et des logiciels Désinstallation des pilotes et des logiciels Paramètres des pilotes et des logiciels Conseils sur les pilotes et les logiciels
Consommables Papier Accessoires
Nettoyage
Caractéristiques du produit Caractéristiques du papier
Support Windows Support Macintosh
Didacticiel vidéo