Model discontinued. This page is no longer updated.

I cannot print using the PS-9000 in a Windows environment.

Please check the following:


  1. Make sure that the selected printer port name is “PTLANxxxxxx” (xxxxxx is a randomly chosen combination of letters and numbers, e.g.PTLAN501234) on the printer properties screen.
    If the printer port name is not “PTLANxxxxxx”, please re-install the PS-9000 or create a new port as follows:
    1. Click [Add Port] above the image.
    2. Select [Brother PS-9000 Port] and click [New Port].
    3. The “Brother PS-9000 Setup” screen is displayed, follow the instructions on screen.
  2. There may be a problem either with the client PC setup, printer setup or network environment. Verify the cause of the problem by using the "ping" command to test communication with network devices.


If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PS-9000, PS-9000, PT-9200DX, PT-9500PC, QL-1050, QL-1050N, QL-500, QL-550, QL-650TD

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