MFC-L8690CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

What is the recommended paper?

You can use the following types of print media: plain paper, thin paper, thick paper, thicker paper, bond, recycled paper, colored paper, letterhead, labels or envelopes.

For best results, follow the instructions below:

 

Print Media Specifications

Paper Tray
(Standard)
Paper Type Plain Paper,
Letterhead,
Colored Paper,
Thin Paper,
Recycled Paper
Paper Size A4,
Letter,
B5(JIS) *1,
A5,
A5 (Long Edge),
A6,
Executive,
Legal,
Folio,
Mexico Legal
Paper Weight 60 to 105 g/m2 (16 to 28 lb)
Maximum Paper Capacity Up to 250 sheets of 80 g/m2 (20 lb) Plain Paper
Multi-Purpose tray
(MP tray)
Paper Type

Plain Paper,
Letterhead,
Colored Paper,
Thin Paper,
Thick Paper,
Thicker Paper,
Recycled Paper,
Bond,
Label,
Envelope,
Env. Thin,
Env. Thick,

Glossy Paper

Paper Size

Width:
76.2 to 215.9 mm (3 to 8.5 in.)
Length:
127 to 355.6 mm (5 to 14 in.)

Envelope:

COM-10, DL, C5, Monarch

Paper Weight 60 to 163 g/m2 (16 to 43 lb)
Maximum Paper Capacity Up to 50 sheets of 80 g/m2 (20 lb) Plain Paper
Envelope: 10 envelopes up to 10 mm (0.4 in.) thick
Paper Tray 2, 3, 4 (Optional) *2 *3 *4 Paper Type Plain Paper,
Letterhead,
Colored Paper,
Thin Paper,
Recycled Paper
Paper Size A4,
Letter,
B5(JIS)*1,
A5,
Executive,
Legal,
Folio,
Mexico Legal
Paper Weight 60 to 105 g/m2 (16 to 28 lb)
Maximum Paper Capacity (LT-330CL)
Up to 250 sheets of 80 g/m2 (20 lb) Plain Paper
(LT-340CL) *5
Up to 500 sheets of 80 g/m2 (20 lb) Plain Paper
Automatic 2-sided Printing Paper Type

Plain Paper,
Letterhead,
Colored Paper,
Thin Paper,
Recycled Paper,

Glossy Paper

Paper Size*6

A4,

Letter,

Legal,

Folio,

Mexico Legal

Paper Weight 60 to 105 g/m2 (16 to 28 lb)

 

*1: B5(JIS) size paper is only available for some countries.
*2: (HL-L8260CDW/DCP-L8410CDW/MFC-L8610CDW/MFC-L8690CDW) Maximum number of Lower Trays: Up to three LT-330CL Lower Trays

*3: (HL-L8260CDN/HL-L8360CDW/HL-L9310CDW/MFC-L8900CDW/MFC-L9570CDW) Maximum number of Lower Trays: Up to three LT-330CL Lower Trays or up to two Lower Trays in any other combinations

*4: (HL-L8360CDWT) Maximum number of additional Lower Trays: One LT-330CL Lower Tray or one LT-340CL Lower Tray
*5: Applicable to HL-L8260CDN/HL-L8360CDW/HL-L8360CDWT/HL-L9310CDW/MFC-L8900CDW/MFC-L9570CDW

*6: Letter, Legal, Mexico Legal and Folio for USA/ Canada/ Latin America, and A4 for others.

 

Using Special Paper

Always test paper samples before purchasing them to ensure desirable performance.

 

  • DO NOT use inkjet paper; it may cause a paper jam or damage your machine.
  • If you use bond paper, paper with a rough surface, or paper that is wrinkled or creased, the paper may exhibit degraded performance.

Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:

  • that is highly textured
  • that is extremely smooth or shiny
  • that is curled or warped
  • that is coated or has a chemical finish
  • that is damaged, creased or folded
  • that exceeds the recommended weight specification in this guide
  • with tabs and staples
  • with letterheads using low temperature dyes or thermography
  • that is multipart or carbonless
  • that is designed for inkjet printing

If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-L8260CDW, HL-L8360CDW, HL-L9310CDW, MFC-L8690CDW, MFC-L8900CDW, MFC-L9570CDW

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