MFC-J5730DW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 09/05/2017
  • ID: faq00002541_507

Clean the Paper Pick-up Rollers for Paper Tray #2

  1. Unplug the machine from the electrical socket.
  2. If the paper support flap is open, close it, and then close the paper support.
  3. Pull tray #2 (1) completely out of the machine as shown by the arrow.
  4. Clean the paper pick-up rollers for tray #2 (1) with a soft lint-free cloth moistened with water. Slowly turn the rollers so that the whole surface is cleaned. After cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all moisture.
  5. Slowly push tray #2 completely into the machine.
  6. Reconnect the power cord.

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Related Models

MFC-J5730DW, MFC-J5930DW

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