MFC-J5730DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Forward Incoming Faxes to Another Machine

Use the Fax Forwarding feature to automatically forward your incoming faxes to another machine.

This feature is available only for monochrome faxes.

MFC-J2330DW/MFC-J5330DW

  1. Press [Settings]>[All Settings]>[Fax]>[Setup Receive]>[Memory Receive].
  2. Press or to display the [Fax Forward] option, and then press it.
  3. Enter the forwarding fax number (up to 20 digits) using the dial pad.

    Press [OK].

    I-Fax users:

    To forward a fax to an email address, press , enter the email address, and then press [OK].

  4. Press [Backup Print: On] or [Backup Print: Off].
    • If you select [Backup Print: On], the machine prints received faxes at your machine so you will have a copy.
    • When Fax Preview is turned on, a backup copy of received faxes will not be printed, even if you select [Backup Print: On].
    • If you receive a colour fax, your machine only prints the colour fax and does not forward it to the Fax Forwarding number you programmed.
  5. Press .

MFC-J2730DW/MFC-J5730DW/MFC-J5930DW

  1. Press [Settings]>[All Settings]>[Fax]>[Setup Receive]>[Memory Receive].
  2. Swipe up or down or press or to display the [Fax Forward] option, and then press [Fax Forward].
  3. Enter the forwarding fax number (up to 20 digits) using the dial pad. Press [OK].

    I-Fax users:

    To forward a fax to an email address, press , enter the email address, and then press [OK].

  4. Press [Backup Print: On] or [Backup Print: Off].
    • If you select [Backup Print: On], the machine prints received faxes at your machine so you will have a copy.
    • When Fax Preview is turned on, a backup copy of received faxes will not be printed, even if you select [Backup Print: On].
    • If you receive a colour fax, your machine only prints the colour fax and does not forward it to the Fax Forwarding number you programmed.
  5. Press .

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J5330DW, MFC-J5730DW, MFC-J5930DW

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