MFC-J5730DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Change Memory Receive Options

If there are faxes in your machine's memory when you change any Memory Receive option, the LCD displays one of the following questions:

MFC-J2330DW/MFC-J5330DW

  • If received faxes have already been printed, the Touchscreen displays [Erase all documents?]
    • If you press [Yes], faxes in the memory will be erased before the setting changes.
    • If you press [No], faxes in the memory will not be erased and the setting will be unchanged.
  • If unprinted faxes are in the machine's memory, the Touchscreen displays [Print all faxes?]
    • If you press [Yes], faxes in the memory will be printed before the setting changes.
    • If you press [No], faxes in the memory will not be printed and the setting will be unchanged.
  • If received faxes are left in the machine’s memory when you change to [PC Fax Receive] from another option ([Fax Forward], [Forward to Cloud], or [Fax Storage]), press [<USB>] or the name of the computer if you are on a network, and then press [OK]. You will be asked if you want to turn on Backup Print.
    The Touchscreen displays:

    [Send Fax to PC?]

    • If you press [Yes], faxes in the memory will be sent to your computer before the setting changes.
    • If you press [No], faxes in the memory will not be erased and the setting will be unchanged.

MFC-J2730DW/MFC-J5730DW/MFC-J5930DW

  • If received faxes have already been printed, the Touchscreen displays [Erase all documents?]
    • If you press [Yes], faxes in the memory will be erased before the setting changes.
    • If you press [No], faxes in the memory will not be erased and the setting will be unchanged.
  • If unprinted faxes are in the machine's memory, the Touchscreen displays [Print all faxes?]
    • If you press [Yes], faxes in the memory will be printed before the setting changes.
    • If you press [No], faxes in the memory will not be printed and the setting will be unchanged.
  • If received faxes are left in the machine’s memory when you change to [PC Fax Receive] from another option ([Fax Forward], [Forward to Cloud], or [Fax Storage]), press [<USB>] or the name of the computer if you are on a network, and then press [OK]. You will be asked if you want to turn on Backup Print.
    The Touchscreen displays:

    [Send Fax to PC?]

    • If you press [Yes], faxes in the memory will be sent to your computer before the setting changes.
    • If you press [No], faxes in the memory will not be erased and the setting will be unchanged.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J5330DW, MFC-J5730DW, MFC-J5930DW

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