MFC-J5730DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Copy an ID Card

Use the [2in1(ID)] feature to copy both sides of an identification card onto one page, keeping the original card size.
  • Make sure the paper size is set to A4 or Letter.

  • You may copy an identification card to the extent permitted under applicable laws. For more information, see the Product Safety Guide.

MFC-J2330DW/MFC-J5330DW

  1. Place your identification card face down near the upper-left corner of the scanner glass.
    1. 3 mm or greater (top, left)
    2. 207 mm
    3. 145 mm
    4. scannable area
  2. Press [Copy].
  3. Enter the number of copies in one of the following ways:
    • Press [-] or [+] on the Touchscreen.
    • Press to display the keyboard on the Touchscreen, and then enter the number of copies using the Touchscreen keyboard. Press [OK].
    • Enter the number of copies using the dial pad.
  4. Press [Options]>[Page Layout]>[2in1(ID)].
  5. Read and confirm the displayed list of settings you have selected. When you have finished changing settings, press [OK].
  6. Press [Mono Start] or [Colour Start].
    The machine starts scanning one side of the identification card.
  7. After the machine has scanned the first side, turn over the identification card and press [Continue] to scan the other side.

MFC-J2730DW/MFC-J5730DW/MFC-J5930DW

  1. Place your identification card face down near the upper-left corner of the scanner glass.
    1. 3 mm or greater (top, left)
    2. 207 mm
    3. 145 mm
    4. scannable area
  2. Press [Copy].
  3. Enter the number of copies in one of the following ways:
    • Press [-] or [+] on the Touchscreen.
    • Press to display the keyboard on the Touchscreen, and then enter the number of copies using the Touchscreen keyboard. Press [OK].
    • Enter the number of copies using the dial pad.
  4. Press [Options]>[Page Layout]>[2in1(ID)].
  5. Read and confirm the displayed list of settings you have selected. When you have finished changing settings, press [OK].
  6. Press [Mono Start] or [Colour Start].
    The machine starts scanning one side of the identification card.
  7. After the machine has scanned the first side, turn over the identification card and press [Continue] to scan the other side.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J5330DW, MFC-J5730DW, MFC-J5930DW

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