TD-4420DN

FAQs & Troubleshooting

FAQs & Troubleshooting

The media cannot be fed to the beginning of a label.

If a feed error occurs, use Paper Size Setup in the Printer Setting Tool to apply the correct paper settings to the printer.
Paper Size Setup
 

Check the sensor position based on the type of paper you are using.

> Die-cut Labels with No Black Mark
> Die-cut Labels with Black Mark
> Receipt Paper with No Black Mark
> Media with Black Mark
> Media with Holes
> Wristband

 

Die-cut Labels with No Black Mark
The transmissive/gap sensor detects the beginning of the label and feeds the label to the correct position.
Align the slider with Triangle Mark on the printer.

 

Die-cut Labels with Black Mark
The reflective/black mark sensor detects the mark and feeds the media to the correct position.
Align the slider as shown in the illustration.

  1. Back of media
  2. Black Mark
  3. Reflective/Black Mark sensor

Receipt Paper with No Black Mark
The reflective/black mark sensor detects if paper roll is finished.
Align the slider with Triangle Mark on the printer.

 

Media with Black Mark
The reflective/black mark sensor detects the mark and feeds the media to the correct position.
Align the slider with the center of the black mark on the paper.

  1. Back of media
  2. Black Mark
  3. 4 mm (0.16") or more
    Make sure there is at least 4 mm (0.16") on the left and right of the center of the black mark.
  4. Center of Black Mark
  5. Reflective/Black Mark sensor

    When using media with the maximum width of 118 mm (4.65"), make a black mark at least 12 mm (0.47")
    long in from either the left or right edge of the paper so that the reflective/black mark sensor can detect the
    black mark. If the black mark is too short, it cannot be detected by the reflective/black mark sensor.

Media with Holes
The reflective/black mark sensor detects the hole and feeds the media to the correct position.
Align the slider as shown in the illustration.

  1. Back of media
  2. Hole in media
  3. Reflective/Black Mark sensor

Wristband
The reflective/black mark sensor detects the mark and feeds the media to the correct position.
Align the slider as shown in the illustration.

  1. Back of media
  2. Black Mark
  3. Reflective/Black Mark sensor

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

TD-4420DN, TD-4550DNWB

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