TD-4420DN

FAQs & Troubleshooting

FAQs & Troubleshooting

Using the Communication settings (for Windows)

To use the Communication settings, please follow the steps below:


  1. Open the Printer Setting Tool.
    To learn how to open the Printer Setting Tool, see the FAQ: "Using the Printer Setting Tool (for Windows)".

  2. Select [Communication Settings].

    The [Communication Settings] window appears.

  3. Specify or change the settings.

For information on items in the Communication settings window, refer to the following:

> Settings Dialog Box

> Menu Bar

> General Tab

> Wired LAN Tab (TD-4420DN/4520DN/4550NWB), Wireless LAN Tab (TD-4550NWB)

> Wireless Direct Tab (TD-4550DNWB)

> Bluetooth Tab (TD-4550DNWB)

> Applying Setting Changes to Multiple Printers

 

Settings Dialog Box

 

Communication Settings Dialog Box

  1. Menu Bar
    Commands are categorized under each menu (File, Tool and Help) by function.

  2. Node Name
    Displays the node name (nodes can be renamed). (See Menu Bar.)

  3. Settings Display / Change Area
    Displays the current settings for the selected item.

  4. Refresh
    Updates the displayed settings with the most recent information.

  5. Exit
    Exits [Communication Settings], and returns to the main window of the Printer Setting Tool.

    Settings are not applied to the printer if [Exit] is clicked without clicking the [Apply] button after changing the settings.

  6. Apply
    Applies the settings to the printer.
    To save the specified settings in a command file, select [Save in Command File] from the drop-down list.
    The saved command file can be used with the mass storage mode to apply the settings to a printer.

    Clicking [Apply] applies all settings in all tabs to the printer.
    If the [Disable these settings] check box is selected, the settings in that tab are not applied.

  7. Items
    When [Current Status] is selected, the current settings appear in the settings display/change area.
    Select the item for the settings that you want to change.

  8. Disable these settings
    When this check box is selected, Setting not available icon appears in the tab, and the settings can no longer be specified or changed.
    Settings in a tab where Setting not available icon appears will not be applied to the printer even if [Apply] is clicked.
    In addition, the settings in the tab will not be saved or exported when the [Save in Command File] or [Export] command is used.
    To apply the settings to the printer, or to save or export them, make sure you clear the check box.

  9. Settings Tabs
    Contains settings that may be specified or changed.
    Settings in a tab where Setting not available icon appears will not be applied to the printer.

  10. Printer
    Lists the connected printers.

 

Menu Bar


Menu Bar

 

  1. Apply Settings to the Printer
    Applies the settings to the printer.

  2. Save Settings in Command File
    Saves the specified settings in a command file. The file extension is ".bin".
    The saved command file can be used with the mass storage mode to apply the settings to a printer.
    • If the [Disable these settings] check box is selected, the settings in that tab are not saved.
    • The following information is not saved with the command file:

      • Node name
      • IP address, subnet mask and default gateway (when the IP address is set to [STATIC])
    • The saved communication settings commands are intended to be used only for applying settings to a printer. To apply the settings to the printer using this command file, use the mass storage mode.
    • Saved command files contain authentication keys and passwords. Take necessary measures to protect saved command files, such as saving them in a location that cannot be accessed by other users.
    • Do not send command files to a different printer model.
  3. Install Certificates
    Some network authentication methods may require a certificate.
    Install a certificate on the connected printer or save a certificate as a command file that can be distributed to the same model printers.

  4. Import

     

    • Import from the current computer wireless settings (TD-4550DNWB)

      Imports the settings from the computer.

      • When importing the computer's wireless settings, administrator privileges for the computer are needed.
      • Only personal security authentication settings (open system, public key authentication and WPA/WPA2-PSK) can be imported. Enterprise security authentication (such as EAP-FAST), WPA2-PSK (TKIP) and WPA-PSK (AES) settings cannot be imported.
      • If multiple wireless LANs are enabled for the computer you use, the first wireless settings (only personal settings) that are detected will be considered for the import data.
      • Only the settings (communication mode, SSID, authentication method, encryption mode and authentication key) from the [Wireless LAN] tab - [Wireless Settings] can be imported.
    • Select a Profile to import

      Imports the exported file and applies the settings to the printer.
      Click [Browse] and select the file you want to import. The settings in the selected file appear in the settings display/change area.

      • All settings, such as wireless settings or TCP/IP settings, can be imported, except for node names.

      • Only profiles that are compatible with the selected printer can be imported.

      • If the imported profile’s IP address is set to [STATIC], change the IP address of the imported profile as necessary, so that it does not duplicate the IP address of an existing configured printer on the network.
  5. Export

    Saves the current settings in a file.

    • If the [Disable these settings] check box is selected, the settings in that tab are not saved.
    • Exported files are not encrypted.

  6. Automatically restart the printer after applying new settings

    If this check box is selected, the printer automatically restarts after communication settings are applied.

    If this check box is cleared, you must restart the printer manually.

    When configuring multiple printers, you can reduce the time needed to change settings by clearing this check box. In this case, we recommend selecting this check box when configuring the first printer so that you can confirm that each setting is operating as intended.

  7. Automatically detects the connected printer, and retrieves the current settings

    If this check box is selected and a printer is connected to the computer, the printer is automatically detected and the printer’s current settings are displayed in [Current Status].

    If the connected printer is different from the one shown in the [Printer] drop-down list, the settings available on all tabs change to match the connected printer.

  8. Change Node Name/Bluetooth Device Name
    (TD-4420DN/TD-4520DN)
    Allows renaming a node name.
    (TD-4550DNWB)
    Allows renaming a node name and Bluetooth® device name.

  9. Reset to Default Communication Settings
    Returns the communication settings to their factory settings.

  10. Display Help
    Displays the Help topics.

  11. About
    Displays the application's version information.

 

General Tab

 

Communication Settings (TD-4550DNWB)

Communication Settings (TD-4550DNWB)

 

  1. Network Settings on Power On
    Specifies the conditions for connecting via Wi-Fi® when the printer is turned on.
    Select [Wireless LAN by Default], [Wired LAN by Default] or [Keep Current State].

  2. Selected Interface
    Select [Infrastructure], [Infrastructure and Wireless Direct] or [Wireless Direct].

  3. Bluetooth on Power On
    Specifies the conditions for connecting via Bluetooth® when the printer is turned on.
    Select [On by Default], [Off by Default] or [Keep Current State].

IPv6

IPv6

  1. IPv6 usage

    Select [Enable] or [Disable].
     

  2. Priority on IPv6 address

    Select to give priority to an IPv6 address.

 

Remote Update (TD-4550DNWB)

Remote Update (TD-4550DNWB)

Remote Update (TD-4550DNWB) - Log

 

  1. IP Address of FTP server
    Type the FTP server address.

  2. Port
    Specifies the port number used to access the FTP server.

  3. User name
    Type a user name that has permission to log in to the FTP server.

  4. Password

    Type the password associated with the user name you entered in the [User name] field.


  5. Path

    Type the path to the folder on the FTP server where you want to download the update file from.

  6. Setting file name
    Specifies the update file name on the FTP server.

  7. Log storage
    Selects whether to export the update log to the FTP server.

  8. Log storage path of FTP server
    Type the path to the folder on the FTP server where you want to export the log data.

 

Wired LAN Tab (TD-4420DN/4520DN/4550NWB), Wireless LAN Tab (TD-4550NWB)

 

TCP/IP (Wired)

TCP/IP (Wired)

 

TCP/IP (Wireless) (TD-4550DNWB)

TCP/IP (Wireless)

 

  1. Boot Method

    Select [AUTO], [BOOTP], [DHCP], [RARP], or [STATIC].
     

  2. IP Address/Subnet Mask/Gateway

    Specifies the various networking values.
    You can enter these settings only when the IP address is set to [STATIC].
     

  3. DNS Server Method

    Select [AUTO] or [STATIC].
     

  4. Primary DNS Server IP Address/Secondary DNS Server IP Address

    You can enter these settings only when the DNS server is set to [STATIC].

 

IPv6

IPv6

 

  1. Static IPv6 Address

    Specifies a permanent IPv6 address.
     

  2. Enable this address

    Enables the specified static IPv6 address.
     

  3. Primary DNS Server IPv6 Address/Secondary DNS Server IPv6 Address

    Specifies the DNS server IPv6 addresses.
     

  4. IPv6 Address List

    Displays the list of IPv6 addresses.

 

Wired 802.1x Authentication

 

Configures IEEE 802.1x authentication.

Wired 802.1x Authentication

 

  1. Wired 802.1x Status

    Enable or disable IEEE 802.1x authentication for wired network.
     

  2. Authentication Method

    Select the authentication method.
     

  3. User ID/Password

    You can specify settings only when EAP-MD5, EAP-FAST, PEAP, EAP-TTLS, or EAP-TLS is selected as the authentication method. In addition, with EAP-TLS, it is not necessary to register a password, but a client certificate must be registered. To register a certificate, connect to the printer from a web browser, and then specify the certificate. Installation of the authentication certificate can also be performed with the Printer Setting Tool by going to the menu bar: [File] > [Install Certificates].

 

Wireless Settings (TD-4550DNWB)

Wireless Settings (TD-4550DNWB)

 

  1. Communication Mode

    Displays communication mode.
     

  2. SSID (Network Name)

    Clicking [Search] displays the available SSID selections in a separate dialog box.
     

  3. Channel

    Displays the automatically selected channel.
     

  4. Authentication Method/Encryption Mode

    The supported encryption modes for the authentication methods are as shown in the table below.

    Authentication Method

    Encryption Mode

    Open System

    None / WEP

    Shared Key

    WEP

    WPA/WPA2-PSK

    TKIP+AES / AES

    EAP-FAST/NONE

    TKIP+AES / AES

    EAP-FAST/MS-CHAPv2

    TKIP+AES / AES

    EAP-FAST/GTC

    TKIP+AES / AES

    PEAP/MS-CHAPv2

    TKIP+AES / AES

    PEAP/GTC

    TKIP+AES / AES

    EAP-TTLS/CHAP

    TKIP+AES / AES

    EAP-TTLS/MS-CHAP

    TKIP+AES / AES

    EAP-TTLS/MS-CHAPv2

    TKIP+AES / AES

    EAP-TTLS/PAP

    TKIP+AES / AES

    EAP-TLS

    TKIP+AES / AES

    To specify higher level security settings:
    When performing certificate verification with EAP-FAST, PEAP, EAP-TTLS or EAP-TLS authentication methods, the certificate cannot be specified from the Printer Setting Tool. After the printer is configured to connect to the network, specify the certificate by accessing the printer from a web browser. Installation of the authentication certificate can also be performed with the Printer Setting Tool by going to the menu bar: [File] > [Install Certificates].

  5. WEP Key

    You can specify a setting only when WEP is selected as the encryption mode.
     

  6. Passphrase

    You can specify a setting only when WPA/WPA2-PSK is selected as the authentication method.
     

  7. User ID / Password
    You can specify settings only when EAP-FAST, PEAP, EAP-TTLS or EAP-TLS is selected as the authentication method. In addition, with EAP-TLS, it is not necessary to register a password, but a client certificate must be registered. To register a certificate, connect to the printer from a web browser, and then specify the certificate.

  8. Display the key and password on-screen
    If this check box is selected, keys and passwords are displayed in plain (non-encrypted) text.

 

Wireless Direct Tab (TD-4550DNWB)

 

Wireless Direct Settings

 

Wireless Direct Settings

 

  1. SSID/Network Key Generation
    Select [AUTO] or [STATIC].

  2. SSID (Network Name)/Network Key
    Specifies the SSID (25 ASCII characters or fewer) and the network key (63 characters or fewer) you want to use in the Wireless Direct mode.

    The default SSID and password are as follows:
    SSID: "DIRECT-*****_TD-4550DNWB" where "*****" is the last five digits of the product serial number.
    The password: "455*****" where ***** is the last five digits of the serial number.

  3. Channel
    Specifies the channel to use for the Wireless Direct mode.

 

Bluetooth Tab (TD-4550DNWB)

 

Bluetooth Settings

Bluetooth Settings

 

  1. Bluetooth Mode

    Selects the control mode when Bluetooth® is enabled.

 

Classic

Classic

Auto re-pairing

 

  1. Visible to Other Devices

    Allows the printer to be "discovered" by other Bluetooth® devices.
     

  2. Change PIN code

    Changes the PIN.
     

  3. Display the PIN code on-screen

    Displays the PIN on your computer.
     

  4. Request Secure Simple Pairing (SSP) settings during pairing

    If this check box is selected when using Classic Bluetooth® mode, it is necessary to perform additional printer button operations when pairing with devices running Bluetooth® 2.1 or later.
     

  5. Auto re-pairing

    Sets whether to automatically reconnect to a previously connected Apple device (iPad, iPhone or iPod touch).

 

Low Energy

Low Energy

 

  1. Minimum Security Mode

    Selects the minimum security level when using the [Low Energy Only] mode.
     

  2. Request Secure Simple Pairing (SSP) settings during pairing

    If this check box is selected when using the [Low Energy Only] mode, it is necessary to perform additional printer button operations when pairing with Low Energy compatible devices.

 

Applying Setting Changes to Multiple Printers

 

  1. After applying settings to the first printer, disconnect the printer from the computer, and then connect the second printer to the computer.

  2. Select the newly connected printer from the [Printer] drop-down list.

    If the [Automatically detects the connected printer, and retrieves the current settings] check box in the [Option Settings] dialog box is selected, the printer connected with the USB cable is automatically selected.
    For details, see Menu Bar.

  3. Click [Apply].
    The same settings that were applied to the first printer are applied to the second printer.

    (TD-4550DNWB)
    We recommend selecting the [Automatically restart the printer after applying new settings] check box when configuring the first printer so that you can confirm that the printer can be correctly connected to the wireless router/access point with the new settings.
    For details, see Menu Bar.

  4. Repeat steps 1 - 3 for all printers whose settings you want to change.
    • If the IP address is set to [STATIC], the printer’s IP address will also be changed to the same address as the first printer. Change the IP address if needed.
    • To save the current settings in a file, click [File] - [Export].
      The same settings can be applied to another printer by clicking [File] - [Import], then selecting the exported settings file. For details, see Menu Bar.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

TD-4420DN, TD-4550DNWB

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