TD-2130N

FAQs & Troubleshooting

FAQs & Troubleshooting

The error message "Failed to send the command. Check that the correct model is connected and that the printer is correctly connected and turned on." appears.

error message

To solve this problem, update the firmware to the latest version. (Refer to "How to identify the printer's firmware version".)
You can download and install the firmware from the [Downloads] section of this web site.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PJ-722, PJ-723, PJ-762, PJ-763, PJ-763MFi, PJ-773, TD-2020/2020A, TD-2120N, TD-2130N

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