FAQs & Troubleshooting

FAQs & Troubleshooting

How do I reset network setting?

To reset the network settings, follow the steps below.


  1. Turn off the printer.

  2. Press and hold the Power ( Power button ) and Cutter ( Cutter ) Buttons for about one second.
    The Status LED lights in orange and the Wi-Fi® LED flashes in green.

  3. Continue holding down the Power ( Power button ) Button.
    Press the Cutter ( Cutter ) Button twice to reset the network settings.
    The Status LED lights in orange.

  4. Release the Power ( Power button ) Button.
    The Status LED flashes in orange, the Wi-Fi LED flashes in green, and the Bluetooth® LED flashes in blue four times.
    Then, the Status LED lights in orange, the Wi-Fi LED lights in green, and the Bluetooth LED lights in blue.

    All the network settings will be reset.

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