FAQs & Troubleshooting

FAQs & Troubleshooting

P-touch Editor crashes when I open it on my Mac.

P-touch Editor may crash if your Mac has custom fonts installed.


  1. Disable custom fonts in the Font Book.

    Custom fonts are usually stored in the [User] folder in the Font Book. If necessary, you can enable them in the Font Book later.

  2. Open P-touch Editor.
  3. If you still cannot open P-touch Editor, go to the Font Book > [File] > [Restore Standard Fonts].
  4. Your Mac will automatically back up the custom fonts, and then will restore the standard fonts. Restart P-touch Editor.

    For more information about restoring your custom fonts, see your Mac documentation.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PT-2420PC, PT-2700, PT-2730, PT-3600, PT-9500PC, PT-9600, PT-9700PC, PT-9800PCN, PT-D450, PT-D600, PT-D800W, PT-E550W, PT-P700, PT-P710BT, PT-P750W, PT-P900W, PT-P910BT, PT-P950NW, QL-1050, QL-1050N, QL-1060N, QL-1100, QL-1110NWB, QL-500, QL-550, QL-570, QL-580N, QL-650TD, QL-700, QL-720NW, QL-800, QL-810W, QL-820NWB, VC-500W

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