QL-1110NWB

FAQs & Troubleshooting

FAQs & Troubleshooting

Using the Communication settings (for Windows)

To use the Communication settings, please follow the steps below:


  1. Open the Printer Setting Tool.
    To learn how to open the Printer Setting Tool, see the FAQ: "Using the Printer Setting Tool (for Windows) ".

  2. Select [Communication settings].

    The [Communication settings] window appears.

  3. Specify or change the settings.

 

For information on items in the Communication settings window, refer to the following links:

 

 

Settings Dialog Box

 

Settings Dialog Box

  1. Disable these settings
    When this check box is selected, Setting not available icon appears in the tab, and the settings can no longer be specified or changed.
    Settings in a tab where Setting not available icon appears will not be applied to the printer even if [Apply] is clicked.
    In addition, the settings in the tab will not be saved or exported when the [Save in Command File] or [Export] command is used.
    To apply the settings to the printer, or to save or export them, make sure you clear the check box.

  2. Items
    When [Current Status] is selected, the current settings appear in the settings display/change area.
    Select the item for the settings that you want to change.

  3. Menu Bar
    Commands are categorized under each menu (File, Tool and Help) by function.

  4. Printer
    Lists the connected printers.

  5. Node Name
    Displays the node name (nodes can be renamed). (See Menu Bar.)

  6. Settings Tabs
    Contains settings that may be specified or changed.
    Settings in a tab where Setting not available icon appears will not be applied to the printer.

  7. Settings Display / Change Area
    Displays the current settings for the selected item.

  8. Refresh
    Updates the displayed settings with the most recent information.

  9. Exit
    Exits [Communication Settings], and returns to the main window of the Printer Setting Tool.

    Settings are not applied to the printer if [Exit] is clicked without clicking the [Apply] button after changing the settings.

  10. Apply
    Applies the settings to the printer.
    To save the specified settings in a command file, select [Save in Command File] from the drop-down list.
    The saved command file can be used with the mass storage mode to apply the settings to a printer.

    Clicking [Apply] applies all settings in all tabs to the printer.
    If the [Disable these settings] check box is selected, the settings in that tab are not applied.

 

 

Menu Bar


Menu bar

  1. Apply Settings to the Printer
    Applies the settings to the printer.

  2. Save Settings in Command File
    Saves the specified settings in a command file. The file extension is ".bin".
    The saved command file can be used with the mass storage mode to apply the settings to a printer.
    • If the [Disable these settings] check box is selected, the settings in that tab are not saved.
    • The following information is not saved with the command file:

      • Node name
      • IP address, subnet mask and default gateway (when the IP address is set to [STATIC])
    • The saved communication settings commands are intended to be used only for applying settings to a printer. To apply the settings to the printer using this command file, use the mass storage mode.
    • Saved command files contain authentication keys and passwords. Take necessary measures to protect saved command files, such as saving them in a location that cannot be accessed by other users.
    • Do not send command files to a different printer model.
  3. Import

     

    • Import from the current computer wireless settings

      Imports the settings from the computer.

      • When importing the computer's wireless settings, administrator privileges for the computer are needed.
      • Only personal security authentication settings (open system, public key authentication and WPA/WPA2-PSK) can be imported. Enterprise security authentication (such as LEAP and EAP-FAST), WPA2-PSK (TKIP) and WPA-PSK (AES) settings cannot be imported.
      • If multiple wireless LANs are enabled for the computer you use, the first wireless settings (only personal settings) that are detected will be considered for the import data.
      • Only the settings (communication mode, SSID, authentication method, encryption mode and authentication key) from the [Wireless LAN] tab - [Wireless Settings] pane can be imported.
    • Select a Profile to import

      Imports the exported file and applies the settings to the printer.
      Click [Browse] and select the file you want to import. The settings in the selected file appear in the settings display/change area.

      • All settings, such as wireless settings or TCP/IP settings, can be imported, except for node names.

      • Only profiles that are compatible with the selected printer can be imported.

      • If the imported profile’s IP address is set to [STATIC], change the IP address of the imported profile as necessary, so that it does not duplicate the IP address of an existing configured printer on the network.
  4. Export

    Saves the current settings in a file.

    • If the [Disable these settings] check box is selected, the settings in that tab are not saved.
    • Exported files are not encrypted.

  5. Automatically restart the printer after applying new settings

    If this check box is selected, the printer automatically restarts after communication settings are applied.

    If this check box is cleared, you must restart the printer manually.

    When configuring multiple printers, you can reduce the time needed to change settings by clearing this check box. In this case, we recommend selecting this check box when configuring the first printer so that you can confirm that each setting is operating as intended.

  6. Automatically detects the connected printer, and retrieves the current settings

    If this check box is selected and a printer is connected to the computer, the printer is automatically detected and the printer’s current settings are displayed in the [Current Status] pane.

    If the model of the connected printer is different from the one shown in the [Printer] drop-down list, the settings available on all tabs change to match the connected printer.

  7. Change Node Name/Bluetooth Device Name
    Allows renaming a node.

  8. Reset to Default Communication Settings
    Reset the communication settings to their factory settings.

  9. Display Help
    Displays the Help topics.

  10. About
    Displays the application's version information.

 

General Tab

 

Communication Settings

Communication Settings

 

  1. Network Settings on Power On
    Specifies the conditions for connecting via Wi-Fi® when the printer is turned on.
    Select [Wireless LAN by Default], [Wired LAN by Default] or [Keep Current State].

  2. Selected Interface
    Select [Infrastructure or Ad-hoc], [Infrastructure and Wireless Direct] or [Wireless Direct].

  3. Bluetooth on Power On
    Specifies the conditions for connecting via Bluetooth® when the printer is turned on.
    Select [On by Default], [Off by Default] or [Keep Current State].

IPv6

IPv6

  1. IPv6 usage

    Select [Enable] or [Disable].
     

  2. Priority on IPv6 address

    Select to give priority to an IPv6 address.

 

Wired LAN / Wireless LAN Tabs

 

TCP/IP (Wired)

TCP/IP

 

TCP/IP (Wireless)

TCP/IP

  1. Boot Method

    Select [AUTO], [BOOTP], [DHCP], [RARP], or [STATIC].
     

  2. IP Address/Subnet Mask/Gateway

    Specifies the various networking values.
    You can enter these settings only when the IP address is set to [STATIC].
     

  3. DNS Server Method

    Select [AUTO] or [STATIC].
     

  4. Primary DNS Server IP Address/Secondary DNS Server IP Address

    You can enter these settings only when the DNS server is set to [STATIC].

 

IPv6

IPv6

 

  1. Static IPv6 Address

    Specifies a permanent IPv6 address.
     

  2. Enable this address

    Enables the specified static IPv6 address.
     

  3. Primary DNS Server IPv6 Address/Secondary DNS Server IPv6 Address

    Specifies the DNS server IPv6 addresses.
     

  4. IPv6 Address List

    Displays the list of IPv6 addresses.

 

Wireless Settings

Wireless Settings

 

  1. Communication Mode

    Select [Infrastructure] or [Ad-hoc].
     

  2. SSID (Network Name)

    Clicking [Search] displays the available SSID selections in a separate dialog box.
     

  3. Channel

    Lists available channels.

    This setting is valid only in Ad-hoc mode.

  4. Authentication Method/Encryption Mode

    The supported encryption modes for the authentication methods are as shown in Communication Modes and Authentication Methods/Encryption Modes.

  5. WEP Key

    You can specify a setting only when WEP is selected as the encryption mode.
     

  6. Passphrase

    You can specify a setting only when WPA/WPA2-PSK is selected as the authentication method.
     

  7. User ID / Password
    You can specify settings only when LEAP, EAP-FAST, PEAP, EAP-TTLS or EAP-TLS is selected as the authentication method. In addition, with EAP-TLS, it is not necessary to register a password, but a client certificate must be registered. To register a certificate, connect to the printer from a web browser, and then specify the certificate.

  8. Display the key and password on-screen
    If this check box is selected, keys and passwords are displayed in plain (non-encrypted) text.

 

Communication Modes and Authentication Methods/Encryption Modes

 

  • When [Communication Mode] is set to [Ad-hoc]

    Authentication Method

    Encryption Mode

    Open System

    None / WEP

     

  • When [Communication Mode] is set to [Infrastructure]

    Authentication Method

    Encryption Mode

    Open System

    None / WEP

    Shared Key

    WEP

    WPA/WPA2-PSK

    TKIP+AES / AES

    LEAP

    CKIP

    EAP-FAST/NONE

    TKIP+AES / AES

    EAP-FAST/MS-CHAPv2

    TKIP+AES / AES

    EAP-FAST/GTC

    TKIP+AES / AES

    PEAP/MS-CHAPv2

    TKIP+AES / AES

    PEAP/GTC

    TKIP+AES / AES

    EAP-TTLS/CHAP

    TKIP+AES / AES

    EAP-TTLS/MS-CHAP

    TKIP+AES / AES

    EAP-TTLS/MS-CHAPv2

    TKIP+AES / AES

    EAP-TTLS/PAP

    TKIP+AES / AES

    EAP-TLS

    TKIP+AES / AES

To specify higher level security settings:
When performing certificate verification with EAP-FAST, PEAP, EAP-TTLS or EAP-TLS authentication methods, the certificate cannot be specified from the Printer Setting Tool. After the printer is configured to connect to the network, specify the certificate by accessing the printer from a web browser.

 

Wireless Direct Tab

 

Wireless Direct Settings

Wireless Direct Settings

 

  1. SSID/Network Key Generation
    Select [AUTO] or [STATIC].

  2. SSID (Network Name)/Network Key
    Specifies the SSID (25 ASCII characters or fewer) and the network key (63 characters or fewer) you want to use in the Wireless Direct mode.

    The factory settings for the SSID and password are as follows:
    SSID: "DIRECT-*****_QL-1110NWB" where "*****" is the last five digits of the product serial number.
    The password: "111*****" where ***** is the last five digits of the serial number.

  3. Channel
    Specifies the channel to use for the Wireless Direct mode.

 

Bluetooth Tab

 

Bluetooth Settings

Bluetooth Settings

 

  1. Visible to Other Devices

    Allows the printer to be “discovered” by other Bluetooth devices.

    Available settings: [Discoverable], [Not Discoverable]

  2. Change PIN code

    If this check box is selected, you can change the PIN.
     

  3. PIN code

    Specifies the PIN that will be used when pairing with devices compliant with Bluetooth 2.0 or earlier.
     

  4. Display the PIN code on-screen

    If this check box is selected, your computer displays the PIN by default.
     

  5. Request Secure Simple Pairing (SSP) settings during pairing

    If this check box is selected, pairing can be performed using the printer buttons for devices that are compliant with Bluetooth 2.1 or later.

Auto Reconnect

Auto re-paring

  1. Auto re-pairing

    Sets whether or not to automatically reconnect to previously connected Apple device (iPad, iPhone or iPod touch).
    Available settings: [Enable], [Disable]

 

Applying Setting Changes to Multiple Printers

 

  1. After applying settings to the first printer, disconnect the printer from the computer, and then connect.

  2. Select the newly connected printer from the [Printer] drop-down list.

    If the [Automatically detects the connected printer, and retrieves the current settings] check box in the [Option Settings] dialog box is selected, the printer connected with the USB cable is automatically selected.
    For details, see Menu Bar.

  3. Click [Apply].
    The same settings that were applied to the first printer are applied to the second printer.

    We recommend selecting the [Automatically restart the printer after applying new settings] check box when configuring the first printer so that you can confirm that a connection with the wireless access point/router can be correctly established with the settings. For details, see Menu Bar.

  4. Repeat steps 1 - 3 for all printers whose settings you want to change.
    • If the IP address is set to [STATIC], the printer’s IP address will also be changed to the same address as the first printer.
      Change the IP address if needed.
    • To save the current settings in a file, click [File] - [Export].
      The same settings can be applied to another printer by clicking [File] - [Import], then selecting the exported settings file. (See Menu Bar.)

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

QL-1110NWB

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