"This file cannot be used." message appears on the LCD. What does it mean?


The file format is incompatible with this machine.
Check the list of compatible file formats.

For details, see "About the types of embroidery data that can be used.".


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PR-1000, PR1000e, PR1050X, PR670E / PR670EC, PRS100

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